GetResponse vs. Moosend
GetResponse and Moosend help businesses create email campaigns, automate customer communications, and manage subscriber lists. Users often compare them for their mix of automation and marketing tools, with each offering options for businesses looking to reach audiences more efficiently.
The right choice depends on your needs and budget. Compare their automation features, pricing, ease of use, integrations, and available support to see which platform fits your workflow.
GetResponse VS Moosend: Which tool is the most popular?
| Tool | Reviews | Average rating | Review sentiment | Popularity summary |
|---|---|---|---|---|
| GetResponse | 485 | 4.05/5 | 368 positive, 16 neutral, 101 negative | Most popular by review volume, with substantially more user feedback. |
| Moosend | 10 | 5.00/5 | 10 positive, 0 neutral, 0 negative | Least popular by review volume, but it has the highest average rating. Its perfect score is based on a small sample. |
GetResponse and Moosend: Quick Comparison Overview
I can’t perform a live web search in this chat, so this overview reflects established product positioning; features and plan limits may change.
| Ahrefs | Semrush | |
|---|---|---|
| Primary features | Backlink and competitor analysis; keyword research; site audits; rank tracking; content research. | SEO and competitor research; keyword tools; site audits; rank tracking; plus PPC, local SEO, social, and content-marketing tools. |
| Target audience | SEO specialists, content teams, link builders, and agencies focused on organic search. | SEO teams, agencies, and businesses seeking a broader digital-marketing toolkit. |
| Main advantages | Strong backlink research and a focused workflow for analyzing search performance and content opportunities. | Broad coverage across SEO and adjacent marketing channels, with tools for managing more of the marketing workflow in one platform. |
| Core value proposition | Find opportunities to grow organic traffic through links, keywords, and content insights. | Plan, analyze, and manage digital marketing across SEO, paid search, local, social, and content. |
| Ideal use cases | Backlink prospecting, competitor SEO analysis, keyword discovery, and content planning. | Coordinating SEO with PPC or other marketing activities; agency and multi-channel campaign research. |
Most liked vs most disliked features of GetResponse and Moosend
| Platform | Overall sentiment | What users appreciate | Common concerns |
|---|---|---|---|
| GetResponse | Mostly positive, with users valuing its broad capabilities, helpful support, and value for money. | Easy to use, including for beginners; a wide range of marketing tools and automations; responsive, personable support and guided onboarding; competitive pricing for the features offered. | Bugs can disrupt the experience; some support delays; advanced features may be cumbersome to integrate; finding specific resources and customizing templates or features can be difficult. |
| Moosend | Positive, particularly among users who value ease of use, affordability, and e-commerce tools. | Economical prepaid credits for smaller subscriber lists; straightforward campaign creation; helpful live-chat support; e-commerce automations and strong email deliverability. | Some users want phone support, along with more advanced features and integrations. |
Key Features of GetResponse vs Moosend
GetResponse
| Feature | How it benefits users | What stands out |
|---|---|---|
| Email campaigns and templates | Create and send newsletters and promotional emails without building each message from scratch. | Combines campaign creation with tools for growing and managing an email audience. |
| Marketing automation | Build workflows that respond to actions such as subscribing, clicking a link, or making a purchase—helping send timely, relevant messages. | Visual automation workflows let users map out multi-step customer journeys. |
| Audience segmentation and personalization | Group contacts and tailor messages to their interests or behavior, which can make campaigns more relevant. | Segmentation can be used alongside automation to adjust what subscribers receive. |
| Landing pages and signup forms | Capture leads and grow an email list from campaigns, websites, or other traffic sources. | Landing pages and forms are part of the same marketing platform as email campaigns. |
| Website builder | Create a basic web presence and connect it to lead-capture and email-marketing activities. | Gives users a way to build a website within the broader GetResponse platform. |
| Webinars | Host online events and use them to educate prospects, generate leads, or support customers. | A notable built-in capability alongside email marketing—not just a separate email tool. |
| Conversion funnels | Coordinate steps such as attracting visitors, collecting leads, and promoting offers. | Provides a more guided funnel-building option for users who want to connect several marketing activities. |
| Reporting and analytics | Review campaign and automation performance to see what is working and where to make changes. | Reporting sits alongside the campaign and funnel tools. |
Moosend
| Feature | How it benefits users | What stands out |
|---|---|---|
| Email campaigns and templates | Create and send newsletters and promotional emails using a visual editor and reusable designs. | Focuses on the core email-marketing workflow, with campaign tools complemented by automation. |
| Marketing automation | Trigger messages based on subscriber actions or other conditions, reducing manual follow-up. | Its visual workflow builder and ready-made automation recipes can help users get workflows started more quickly. |
| Segmentation and personalization | Organize contacts and tailor campaigns to different groups, improving relevance. | Can be combined with behavioral automation to send targeted follow-ups. |
| Landing pages and subscription forms | Collect signups and support lead-generation campaigns. | Provides lead-capture tools alongside email campaigns and automations. |
| E-commerce marketing | Use customer and purchase-related information to support targeted promotions and follow-up messages. | E-commerce-oriented automation and product-focused tools are useful for online stores. |
| Transactional emails | Send operational messages—such as order or account notifications—that users expect after an action. | Adds transactional messaging to its marketing-email capabilities. |
| Reports and analytics | Track campaign results and use performance data to refine future sends. | Helps users assess campaigns within the same platform used to create them. |
In short
GetResponse stands out for its broader marketing toolkit, particularly its built-in webinars, website builder, and conversion-funnel features. Moosend emphasizes email marketing and visual automation, with useful additions for e-commerce and transactional email.
Feature availability can depend on the plan and integrations in use. See the providers’ feature pages for details: GetResponse and Moosend.
GetResponse vs Moosend Pricing Comparison
Prices below are starting rates for the smallest listed contact tier, in USD. GetResponse’s starting prices are based on 1,000 contacts; Moosend’s are based on 500 subscribers. Both providers increase prices as contact counts grow.
| Brand and tier | Monthly price | Annual price | Main offerings |
|---|---|---|---|
| GetResponse — Free | $0 | — | Limited email marketing for up to 500 contacts, with a monthly sending limit. A way to try basic features before subscribing. |
| GetResponse — Starter | $19/month | About $15.58/month, billed annually | Core email marketing tools, including newsletters, autoresponders, signup forms and landing pages. |
| GetResponse — Marketer | $59/month | About $48.38/month, billed annually | Adds more advanced marketing capabilities, including automation and audience segmentation, to the Starter offering. |
| GetResponse — Creator | $69/month | About $56.58/month, billed annually | Adds creator-focused tools, such as features for online courses, webinars and selling digital products. |
| GetResponse — MAX | Custom quote | Custom quote | Enterprise-level plan with tailored features, support and account needs. |
| Moosend — Pro | From $9/month | About $7.20/month equivalent, billed annually | Core email marketing and automation, including campaigns, workflows, forms, landing pages and reporting. The price rises with subscriber count. |
| Moosend — Moosend+ | Custom quote | Custom quote | A customizable option for businesses needing more support, features or capacity than the Pro plan. |
| Moosend — Enterprise | Custom quote | Custom quote | Tailored enterprise package for larger or more complex requirements, typically with additional support and onboarding. |
| Brand | Discounts and trial offers |
|---|---|
| GetResponse | Offers a free plan. Annual billing is discounted compared with monthly billing; its pricing page also lists a larger discount for a two-year commitment. The monthly-equivalent rates above reflect annual billing. |
| Moosend | Offers a 30-day free trial. Annual billing is discounted; the annual equivalent shown above applies a 20% reduction to the $9 starting monthly rate. |
The plans are not directly price-equivalent: GetResponse’s listed entry price covers 1,000 contacts, while Moosend’s covers 500 subscribers. Actual costs depend on list size and billing term. GetResponse pricing · Moosend pricing
Support Options Comparison: GetResponse vs Moosend
| Support option | GetResponse | Moosend |
|---|---|---|
| Live chat | Offers live chat support, promoted as available 24/7. | Offers live chat support; availability may depend on the support team’s operating hours. |
| Phone support | Not a standard option for all customers; phone support is associated with the MAX offering. | Not generally presented as a standard channel; phone support may be available through Enterprise arrangements. |
| Documentation | The Help Center provides searchable articles and setup guidance for using the platform. | The Support page links customers to help and guidance for using Moosend. |
| Webinars and tutorials | Offers learning resources such as webinars, video tutorials, and GetResponse learning materials. | Provides educational resources, including tutorials and other guides; availability of webinars may vary. |
| Overall | Strong self-service learning resources, with live chat as the main direct support route; phone support is more plan-specific. | Offers direct support and learning materials, with phone access generally tied to higher-tier arrangements. |
Unique Features of GetResponse Vs Moosend
| Brand | Uncommon feature | Added value | Why it may be a deciding factor |
|---|---|---|---|
| GetResponse | Built-in webinars | Lets businesses host webinars and connect registrations and attendance to their email campaigns and automation workflows. | Useful for businesses that sell through live demonstrations, training, or events. It can reduce the need to buy and connect a separate webinar platform. |
| GetResponse | Online course creation | Supports creating and delivering courses alongside the tools used to attract and communicate with subscribers. | A strong fit for educators and creators who want email marketing and course delivery in one system, rather than assembling multiple services. |
| GetResponse | Conversion funnels, website and landing-page tools | Combines pages and funnel-building tools with email automation, so leads can move from sign-up toward purchase within the same platform. | May appeal to small teams that want a more consolidated way to build and manage campaigns without relying on separate page-building software. |
| Moosend | Transactional email delivery | Supports operational messages—such as order confirmations or password resets—through transactional email tools, alongside marketing campaigns. | Particularly valuable for businesses that want to manage both promotional and service emails through a connected setup. Transactional delivery is not included in every marketing automation platform. |
| Moosend | AI-powered product recommendations for ecommerce | Can help tailor product suggestions in campaigns using customer or product data. | Relevant to online stores seeking to make promotional emails more personalized and product-focused without building recommendation logic from scratch. |
These features are uncommon compared with the core email automation toolkit of newsletters, segmentation, and workflow builders; they are not necessarily exclusive to either brand.
Sources: GetResponse features · Moosend features
Most frequently asked questions about GetResponse vs Moosend
Which is easier to use for email automation: Moosend or GetResponse?
Reviewers often describe Moosend as straightforward to learn, especially for building campaigns and basic automations. GetResponse is also considered accessible, but its broader set of tools can make the interface feel busier to some users. If you want a simpler starting point, Moosend may feel more focused; if you want more capabilities in one platform, GetResponse’s added complexity may be worthwhile. These are recurring themes in user feedback on [G2’s Moosend reviews](https://www.g2.com/products/moosend/reviews) and [GetResponse reviews](https://www.g2.com/products/getresponse/reviews).
Which platform has more powerful automation workflows?
Both products offer visual automation builders for workflows such as welcome sequences, follow-ups, and behavior-triggered messages. User feedback tends to favor Moosend for making common automation tasks approachable, while GetResponse is often valued for offering a wider range of automation and marketing features. The best fit depends on whether you prioritize a focused builder or a broader toolkit. See the automation-related feedback on [G2 Moosend](https://www.g2.com/products/moosend/reviews) and [G2 GetResponse](https://www.g2.com/products/getresponse/reviews).
Is Moosend or GetResponse better value for money?
Cost-conscious reviewers often point to Moosend as an appealing option for core email marketing and automation. GetResponse may offer stronger value for teams that will actually use its additional capabilities, rather than buying separate tools for them. Pricing and plan limits change, so compare the current cost at your contact volume and check which features are included. Reviewers’ value-for-money comments can be explored on [G2 Moosend](https://www.g2.com/products/moosend/reviews) and [G2 GetResponse](https://www.g2.com/products/getresponse/reviews).
Which has better email deliverability?
Reviews include positive experiences with campaign delivery for both services, but individual results vary with list quality, authentication, sending practices, and recipient engagement. Review comments alone do not establish that one platform will consistently deliver better results for every sender. For a meaningful comparison, check recent user reports and run a controlled test with your own audience. See [Moosend user reviews](https://www.g2.com/products/moosend/reviews) and [GetResponse user reviews](https://www.g2.com/products/getresponse/reviews).
How do customers compare Moosend and GetResponse customer support?
Support feedback is mixed for both products, as is common with software reviews: some users report helpful responses, while others describe delays or difficulty resolving particular issues. Rather than assume one provider is consistently better, check recent reviews for comments about response time and resolution, and verify which support channels are included in the plan you would buy. Review sources include [G2 Moosend](https://www.g2.com/products/moosend/reviews) and [G2 GetResponse](https://www.g2.com/products/getresponse/reviews).
Which platform is better for ecommerce email automation?
Both platforms can support ecommerce marketing workflows, but the practical choice depends on your store platform, available integrations, and the customer events you need to use as triggers. Reviewers generally value having campaign and automation tools in one place; for ecommerce teams, the quality of the store connection and access to purchase data matter more than that general convenience. Confirm the integration and workflow details for your store, then compare user feedback at [G2 Moosend](https://www.g2.com/products/moosend/reviews) and [G2 GetResponse](https://www.g2.com/products/getresponse/reviews).
Which one has better integrations?
GetResponse is often considered the broader marketing platform, while Moosend is commonly reviewed as a more focused email-marketing option. That distinction does not by itself determine which has the integrations you need: reviewers’ experiences can depend on the specific CRM, ecommerce store, or analytics tool they use. Make a shortlist of required connections and check whether each is native, supported through an integration service, or requires extra setup. User feedback is available on [G2 Moosend](https://www.g2.com/products/moosend/reviews) and [G2 GetResponse](https://www.g2.com/products/getresponse/reviews).
Which is better for forms, landing pages, and lead capture?
Both products offer tools for capturing leads alongside email campaigns. GetResponse’s broader suite can appeal to users who want landing-page and related marketing capabilities in the same platform; Moosend may suit teams that want lead capture connected to a more focused email workflow. Reviewers’ experience with page builders and forms can vary, so check comments on ease of editing and publishing, not just feature availability. See [G2 Moosend reviews](https://www.g2.com/products/moosend/reviews) and [G2 GetResponse reviews](https://www.g2.com/products/getresponse/reviews).
Which platform is better for segmentation and personalization?
Both support organizing audiences and using customer information in campaigns, but the right choice depends on how sophisticated your targeting needs to be and what data you can bring into the platform. Reviewers often appreciate being able to automate targeted messages, while setup effort and data connections can affect how easy that is in practice. Test a representative segment and personalization workflow before switching. For user perspectives, consult [G2 Moosend](https://www.g2.com/products/moosend/reviews) and [G2 GetResponse](https://www.g2.com/products/getresponse/reviews).
Should a small business choose Moosend or GetResponse?
For a small business that mainly needs newsletters and standard automated sequences, reviewers’ descriptions of Moosend as focused and approachable may make it a good place to start. GetResponse can be a stronger fit when the business expects to use a wider set of marketing tools as it grows. Compare the plans at your expected contact count, check feature limits, and consider how much time your team can spend learning and maintaining the system. Review feedback is available on [G2 Moosend](https://www.g2.com/products/moosend/reviews) and [G2 GetResponse](https://www.g2.com/products/getresponse/reviews).
