monday.com vs. Smartsheet
monday.com and Smartsheet are popular task and work management tools that help teams organize projects, track progress, and collaborate. monday.com is known for customizable visual boards and workflows, while Smartsheet offers a familiar spreadsheet-style approach to planning and tracking work.
Teams often compare them because both support task assignments, project views, automation, and collaboration—but suit different working styles. This comparison looks at their features, pricing, ease of use, integrations, and flexibility to help you choose the better fit.
Monday.com VS Smartsheet: Which tool is the most popular?
| Tool | Reviews | Average rating | Popularity |
|---|---|---|---|
| Monday.com | 298 | 3.96 | Most popular, with substantially more reviews and a higher average rating |
| Smartsheet | 29 | 3.21 | Least popular, with fewer reviews and a lower average rating |
Monday.com leads on both review volume and average user rating, while Smartsheet ranks lower on both measures.
Monday.com and Smartsheet: Quick Comparison Overview
| Category | Ahrefs | Semrush |
|---|---|---|
| Primary features | SEO research tools for backlink analysis, keyword research, site audits, rank tracking, and content research. | Broader digital-marketing suite covering SEO, competitor research, site audits, rank tracking, content marketing, local SEO, PPC, and social media. |
| Target audience | SEO specialists, content teams, and agencies focused on organic search and link building. | In-house marketing teams, agencies, and businesses managing several digital-marketing channels. |
| Main advantages | Strong backlink and competitor research, with a focused toolkit for finding SEO and content opportunities. | Wider range of marketing tools in one platform, especially useful for combining SEO with paid, local, and social campaigns. |
| Core value proposition | Make organic-search research and link-building workflows more effective. | Manage and measure a broader digital-marketing program from one platform. |
| Ideal use cases | Analyzing competitors’ backlinks, researching keywords and content gaps, auditing a site, and tracking organic rankings. | Coordinating SEO with PPC, local visibility, content, and social efforts; conducting cross-channel competitor research. |
Sources: Ahrefs features · Semrush features
Feature availability varies by plan and may change.
Most liked vs most disliked features of Monday.com and Smartsheet
| Platform | Overall sentiment | What users value | Common concerns |
|---|---|---|---|
| Monday.com | Users generally praise its usability, visual project tracking, and flexibility, though the breadth of features and pricing can be drawbacks. | Intuitive setup, customizable workflows and dashboards, team collaboration, clear progress tracking, and time-saving automations. | A learning curve for new users, higher costs as teams add users or features, occasional sluggishness—especially on mobile—and limits in the free plan. Some users also want more mature dependencies and integrations. |
| Smartsheet | Users appreciate its practical, accessible project-tracking and collaboration tools, while noting that onboarding and workflow integration could be smoother. | Task assignment, file sharing, dependencies, centralized project tracking, ease of use for non-technical users, and perceived value for money. | The free plan has limitations, new users may need more guidance, and some find the software takes time to master. Users also want smarter integrations and an easier fit with existing workflows. |
Key Features of Monday.com vs Smartsheet
monday.com
| Feature | How it benefits users | What’s distinctive |
|---|---|---|
| Customizable boards and workflows | Lets teams organize tasks around their own processes, with columns for details such as owners, status, and due dates. | Flexible, visual boards make it easy to adapt a workspace to different teams and types of work. |
| Multiple views | Teams can view the same work as a board, timeline or Gantt chart, calendar, or workload view—helpful for planning and tracking from different angles. | Users can switch views without rebuilding their underlying work. |
| Automations | Automates routine actions, such as notifying an owner when a task’s status changes, reducing manual follow-up. | No-code automation recipes let teams set up common workflows without programming. |
| Dashboards and reporting | Brings information from boards into summaries that help teams monitor progress and spot issues. | Dashboards can combine data from multiple boards for a broader view of work. |
| Forms and integrations | Forms collect requests in a consistent format; integrations connect work to other apps teams use. | Helps teams bring incoming work and connected tools into their workflow. |
Smartsheet
| Feature | How it benefits users | What’s distinctive |
|---|---|---|
| Grid-based task tracking | Organizes tasks, owners, dates, and status in a structured table that’s easy to scan and update. | The spreadsheet-like interface can feel familiar to people who already plan work in spreadsheets. |
| Multiple views | Grid, Gantt, card, and calendar views help teams manage tasks, visualize schedules, and track work in progress. | Gantt-style planning is a natural fit for projects with dependencies and timelines. |
| Automation | Triggers alerts, update requests, and other actions, helping teams reduce repetitive coordination. | Workflows can automate follow-up across shared sheets and processes. |
| Forms, reports, and dashboards | Forms gather information; reports compile work from different sheets; dashboards summarize key metrics and status. | Reports and dashboards can provide a roll-up view across multiple projects or teams. |
| Resource and portfolio management | Helps teams plan capacity and oversee larger collections of projects. | Smartsheet offers additional enterprise-oriented capabilities, including tools such as Control Center for managing standardized project rollouts. |
In short: monday.com stands out for its highly visual, customizable boards and workflows. Smartsheet is a strong fit for teams that prefer a spreadsheet-style working experience and need structured project or portfolio oversight. Features and availability can vary by plan.
Monday.com vs Smartsheet Pricing Comparison
Pricing comparison
Prices are in U.S. dollars per paid seat/member. Annual prices are the monthly equivalent when billed annually; monthly plans are billed month to month. Taxes and any minimum-seat requirements can affect the total.
| Brand and tier | Monthly billing | Annual billing | Main differences in offerings |
|---|---|---|---|
| monday.com Free | $0 | $0 | For up to 2 seats, with up to 3 boards. Includes basic work-management features and limited storage and activity history. |
| monday.com Basic | $12/seat/month | $9/seat/month | Unlimited boards, unlimited free viewers, and 5 GB of file storage. Provides core project and task management features. |
| monday.com Standard | $14/seat/month | $12/seat/month | Adds timeline and Gantt views, guest access, and automations and integrations, each limited to 250 actions per month. Includes 20 GB of storage. |
| monday.com Pro | $24/seat/month | $19/seat/month | Adds private boards, chart views, time tracking and formula columns. Raises automation and integration limits to 25,000 actions per month and includes 100 GB of storage. |
| monday.com Enterprise | Custom quote | Custom quote | Adds enterprise-level administration, security and governance, advanced reporting, and higher-scale automation and integration capabilities. |
| Smartsheet Pro | $12/member/month | $9/member/month | Core project-management features, including sheets, forms, reports and dashboards. Supports up to 10 members and includes 250 automation runs per month and 20 GB of attachment storage. |
| Smartsheet Business | $24/member/month | $19/member/month | Designed for larger teams, with unlimited members, sheets, forms, reports and dashboards. Adds capabilities such as workload tracking, proofing and expanded administration; includes 1 TB of attachment storage. |
| Smartsheet Enterprise | Custom quote | Custom quote | Adds enterprise-scale administration, security and governance, including options such as single sign-on and directory integration. |
| Smartsheet Advanced Work Management | Custom quote | Custom quote | Adds advanced work-management capabilities for organizations with more complex planning, collaboration and control needs. |
Trials and savings
| Brand | Trial or free option | Annual-billing savings |
|---|---|---|
| monday.com | Free plan available; paid plans may include a 14-day trial. | Annual billing is cheaper than month-to-month billing on Basic, Standard and Pro. |
| Smartsheet | A 30-day free trial is available; the paid tiers above do not include a permanent free plan. | Annual billing reduces the listed per-member rate: Pro is $9 rather than $12 per month, and Business is $19 rather than $24. |
monday.com’s paid plans commonly have a minimum seat purchase, while Smartsheet’s Pro plan is capped at 10 members and Business is intended for larger teams. Confirm the current checkout requirements and trial terms before purchasing, since plan details and promotions can change.
Support Options Comparison: Monday.com vs Smartsheet
| Support option | monday.com | Smartsheet |
|---|---|---|
| Live chat | The contact-support page directs customers to online support. It does not state that live chat is available to every customer or at all times. | The support page directs users to online support resources; it does not present live chat as a general support channel. |
| Phone support | The contact-support page does not list phone support. | Phone support may depend on the customer’s support plan; it is not presented as a standard option for every user. |
| Documentation | The Help Center provides self-service help articles and product guidance. | The support site links to the Help and Learning Center for product documentation and how-to guidance. |
| Additional resources | The Help Center offers learning materials and product guidance alongside support contact options. | Smartsheet provides additional learning resources, including tutorials, training and webinars, as well as its user community. |
Summary: Both platforms offer online help and documentation. Smartsheet’s support site highlights a broader set of learning resources, while phone and live-chat availability should be checked against the relevant account or support plan.
Unique Features of Monday.com Vs Smartsheet
| Brand | Less-common feature | Added value and why it may decide | Source |
|---|---|---|---|
| monday.com | Highly configurable boards and workflows | Teams can shape boards around their own processes and connect work across boards, rather than adapting to a fixed task list. This can matter when different departments need distinct workflows but still need shared visibility. | monday.com features |
| monday.com | Cross-project dashboards and portfolio visibility | Dashboards can bring information from multiple boards into one view. That helps managers track progress across projects without manually compiling status reports—a useful step up from tools focused on individual task lists. | monday.com features |
| monday.com | Workload and resource planning | Seeing assignments and capacity across projects can help teams spot overloaded people or available capacity before deadlines slip. This is more valuable for organizations coordinating several projects than for teams that only need a shared to-do list. | monday.com features |
| monday.com | Workflow automation across work | Rules can automate recurring updates and handoffs, reducing manual follow-up as work moves between people or stages. This can be a deciding factor for teams with repeatable processes and many routine status changes. | monday.com features |
| Smartsheet | Spreadsheet-style work management | Its sheet-based approach will feel familiar to teams that already plan work in spreadsheets, while supporting shared project tracking and collaboration. That can lower the adoption barrier for spreadsheet-oriented organizations. | Smartsheet platform features |
| Smartsheet | Portfolio and resource management | Smartsheet extends beyond tracking tasks to managing groups of projects and how people are allocated across them. This is useful when leaders need to compare progress and capacity across a portfolio, not just monitor one project at a time. | Smartsheet platform features |
| Smartsheet | Content collaboration and proofing | Review and approval work can sit alongside project tracking, helping teams manage feedback and sign-offs without separating them from the work they relate to. This is particularly relevant for creative, marketing, and content teams. | Smartsheet platform features |
| Smartsheet | Digital asset management | Centralized asset handling can support teams that need to organize and use content as part of their workflows. It may be a deciding factor for organizations looking to connect project coordination with content operations, rather than use a task tool alone. | Smartsheet platform features |
These capabilities are not exclusive to either brand, and their availability varies across the wider work-management market. They stand out most when compared with simpler task-management tools centered on individual assignments and due dates.
Most frequently asked questions about Monday.com vs Smartsheet
Which is easier to learn and use: Smartsheet or Monday.com?
Reviewers often describe Monday.com as more immediately approachable, especially for teams that like visual boards, color-coded statuses, and drag-and-drop workflows. Smartsheet tends to feel familiar to people who already work in spreadsheets, but reviewers sometimes note that its more advanced features take time to learn. In short: Monday.com may be easier to pick up for a visually oriented team, while Smartsheet can suit spreadsheet-comfortable users.
Which tool is better for everyday task and project management?
Both support assigning work, setting deadlines, tracking status, and coordinating projects. Review feedback commonly favors Monday.com for flexible, visually clear task boards and quick workflow setup. Smartsheet is often praised for handling structured project plans, dependencies, and spreadsheet-style tracking. The better fit depends on whether your team prioritizes a visual work hub or a more plan- and data-oriented project workspace.
Which has better project views, such as Gantt charts, calendars, and Kanban boards?
Both offer multiple ways to view work, but reviewers tend to associate Monday.com with approachable boards and flexible visual views, and Smartsheet with detailed project schedules and spreadsheet-based plans. Smartsheet is often considered a strong fit for Gantt-style planning and dependency tracking; Monday.com may feel more natural for teams that switch frequently between board, timeline, and calendar views. Check the specific plan limits for the views your team needs.
Which platform is better for automating repetitive work?
Reviewers value both products for automating routine updates and notifications. Monday.com is often praised for making simple automations accessible through visual, rule-based workflows. Smartsheet can support more structured process automation, particularly when teams already organize work in sheets and forms. Feedback also suggests that automation limits and available features vary by subscription tier, so compare the current plan details before deciding.
Which is better for collaboration and team communication?
Monday.com reviews commonly highlight the visibility of task updates, owners, and status changes in its boards. Smartsheet reviewers often appreciate collaboration around shared sheets, attachments, comments, and project information. Neither tool necessarily replaces a dedicated chat app: teams that rely on real-time conversation may still use Slack, Microsoft Teams, or another messaging platform alongside either product.
Which offers stronger reporting and dashboards?
Smartsheet is often favored by reviewers who want to collect, organize, and report on project data in a spreadsheet-like format. Monday.com is frequently valued for dashboards that make work status and progress easy to scan across boards. The practical difference is often the reporting workflow: Smartsheet can appeal to users who want structured data and detailed project reporting, while Monday.com can suit teams seeking a visual operational overview.
Which tool is more customizable for different teams and workflows?
Review feedback recognizes both platforms as adaptable, but in different ways. Monday.com users often point to configurable boards, columns, and workflow recipes as convenient for tailoring processes. Smartsheet users tend to value flexible sheets, templates, and formulas for building structured trackers and project plans. Extensive customization can require setup and governance in either tool, so consider who will maintain the workflows.
Which integrates better with other business software?
Both products connect with commonly used workplace and business applications, but the best choice depends on your existing stack and the integrations your team actually needs. Reviewers commonly assess ease of connecting tools, syncing information, and reducing manual updates. Before choosing, verify that the integrations you depend on are available on the relevant plan and support the specific actions your workflow requires.
Which is better for large teams or complex projects?
Smartsheet is often considered by teams managing detailed project plans, dependencies, and structured reporting across work. Monday.com is frequently praised for making work visible across teams through configurable boards and dashboards. Reviewers’ experiences can differ with the complexity of their setup: larger organizations should evaluate permissions, portfolio-level reporting, administration, and plan limits in a realistic trial rather than relying on a simple task-board demo.
Which is better value for money, and how should we choose?
Reviewers’ value assessments usually depend on how much of each platform a team uses, since pricing and feature availability vary by plan and can change. Compare the total cost for your expected number of users, required automations, views, integrations, reporting, and administration features. Monday.com may appeal to teams prioritizing quick visual workflow management; Smartsheet may offer better value for teams that make substantial use of spreadsheet-style project planning. Confirm current pricing and plan limits before purchasing.
