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Zapier vs Make (AI Analysis from 87 Review Data)

Zapier vs Make (AI Analysis from 87 Review Data)

In the realm of automation software, Zapier and Make are two prominent tools that stand out for their ability to streamline workflows and enhance productivity. Both platforms allow users to connect various apps and automate repetitive tasks, saving time and effort across a range of business functions.

Users commonly choose these tools for their versatility, enabling the integration of hundreds of applications and services without the need for extensive coding knowledge. This accessibility attracts both individuals and teams looking to optimize their operations.

Key aspects for comparison include:

  1. Features: Evaluate the breadth of integrations, complexity of workflows, and customization capabilities.
  2. Pricing: Compare costs associated with various plans to assess value for different user needs.
  3. Ease of Use: Consider the user interface, learning curve, and support resources available.

A thorough examination of these elements can assist potential users in determining which tool best aligns with their automation requirements.

Zapier VS Make: Which tool is the most popular?

Tool Number of Reviews Average Rating Positive Reviews Neutral Reviews Negative Reviews
Zapier 77 3.38 47 1 29
Make 10 3.10 5 1 4

Zapier is the most popular tool with 77 reviews and an average rating of 3.38. It has a significantly higher number of total reviews compared to Make, which has only 10 reviews and an average rating of 3.10. Zapier also has more positive reviews (47) but a notable number of negative reviews (29), indicating mixed user satisfaction. In contrast, Make has a smaller user base, reflected in its lower total reviews and fewer positive evaluations.

zapier.com
make.com

Zapier and Make: Quick Comparison Overview

Feature/Aspect Ahrefs SEMrush
Primary Features – Site Explorer
– Keyword Explorer
– Backlink Checker
– Content Explorer
– Rank Tracker
– Keyword Research
– Site Audit
– Position Tracking
– Content Analyzer
– Marketing Insights
Target Audience – SEO professionals
– Digital marketers
– Agencies focusing on content marketing and backlink analysis
– Digital marketers
– SEO experts
– Content marketers
– Social media marketers and PPC specialists
Main Advantages – Robust backlink analysis
– Comprehensive keyword data
– Intuitive user interface
– Constantly updated index
– All-in-one digital marketing tool
– Extensive competitor analysis
– Wide array of tools for SEO and PPC
– Integrated social media management
Core Value Proposition Focused on providing in-depth SEO insights, particularly strengths in backlink profiles and organic keyword rankings. Ideal for users prioritizing content strategy and link-building efforts. Offers a holistic view of digital marketing, making it easier to manage all aspects of online presence through an extensive range of tools for SEO, PPC, and social media marketing.
Ideal Use Cases – Conducting comprehensive link audits
– Developing effective content strategies
– Tracking backlinks and organic rankings
– Keyword planning for SEO campaigns
– Managing and optimizing PPC campaigns
– Conducting competitive analysis for market positioning
– Comprehensive content analytics and SEO tracking
– Social media metrics and management

Most liked vs most disliked features of Zapier and Make

Aspect Zapier Make
Most Liked Features – User-friendly interface and drag-and-drop functionality for easy automation management.
– Supports over 3,000 applications for diverse tool integration.
– Automates repetitive tasks, saving time and increasing efficiency.
– Performance tracking for reliability and troubleshooting.
– Flexible plans catering to individuals and enterprises.
– Easy-to-use interface with visual workflow representation.
– Affordable platform with a free plan for initial learning.
– Ability to connect various services, enhancing automation capabilities.
– Significant time savings through automation across departments.
– Customizable workflows tailored to specific business needs.
Most Disliked Features – High costs for advanced features and task limits could deter smaller businesses.
– Learning curve for advanced features can be overwhelming.
– Occasional execution problems and delays diminish user confidence.
– Inaccurate syncing with certain programs and limited customization options.
– Need for improved educational support and resource navigation for new users.
– Desire for more integrations, especially with messaging platforms like WhatsApp.
– Support documentation needs improvement for better troubleshooting guidance.
– Concerns about the inflexible pricing model for operations (tasks).
– Learning curve noted by some users, slowing initial use.
– Occasional errors or failures in running scenarios indicate reliability concerns.

Key Features of Zapier vs Make

Key Features of Zapier and Make

Zapier

  1. Integration with Thousands of Apps

    • Benefit: Zapier supports integration with over 2,000 apps, allowing users to automate workflows across a broad range of platforms like Google Sheets, Slack, and Gmail. This extensive integration means that businesses can connect their tools without any coding knowledge.
    • Unique Aspect: Extensive library of pre-built integrations known as “Zaps” enables users to set up complex automations quickly.
  2. Trigger and Action Model

    • Benefit: Users can set up triggers (events in one app) that initiate actions (tasks in another app), streamlining repetitive tasks effectively. For example, automatically adding new email subscribers to a mailing list.
    • Unique Aspect: Support for multi-step Zaps, allowing users to create complex workflows that include various support actions in a single automation.
  3. User-Friendly Interface

    • Benefit: Zapier features a simple drag-and-drop interface that makes it easy for anyone to set up automations without needing technical skills.
    • Unique Aspect: The user experience is highly intuitive, which lowers the learning curve, making it accessible for non-technical users.
  4. Multi-Action Workflows

    • Benefit: Users can create workflows that perform multiple actions from a single trigger, saving time and ensuring all necessary steps are addressed in one go.
    • Unique Aspect: Allows users to chain together several actions, creating a sequence of steps that enhances productivity.
  5. Email Parsing

    • Benefit: Zapier offers email parsing features that can sort and extract data automatically from incoming emails, which is helpful for lead generation and customer queries.
    • Unique Aspect: This feature narrows down tasks pertaining to handling emails effectively, which can be a bottleneck in workflows.

Make (formerly Integromat)

  1. Visual Automation Builder

    • Benefit: Make provides a visual interface that lets users design workflows using a flowchart style, which caters to users who prefer a more visual representation of their automations.
    • Unique Aspect: The sequencing and branching of workflows allow users to see the entire process at a glance, facilitating a better understanding of complex setups.
  2. Advanced Data Manipulation

    • Benefit: Users can transform data in various ways (e.g., text formatting, JSON parsing) to synchronize between applications. This is particularly useful for tasks that require data cleaning or structuring.
    • Unique Aspect: Offers more sophisticated data transformation tools within the automation flow compared to Zapier.
  3. HTTP Module and Webhooks

    • Benefit: Make allows users to set up custom API calls and webhooks, enabling more specialized integrations and workflows not directly supported by native integrations.
    • Unique Aspect: This flexibility provides developers and tech-savvy users with a powerful tool to create tailored automation solutions.
  4. Scenario Scheduling

    • Benefit: Users can schedule when their automations run, making it easier to plan tasks that need to be executed at specific times or intervals.
    • Unique Aspect: The ability to set multiple scheduling options (e.g., recurring schedules) offers greater control over automation timing.
  5. Error Handling and Debugging Tools

    • Benefit: Make includes in-built error handling and debugging capabilities which help users troubleshoot and fix issues without needing extensive technical expertise.
    • Unique Aspect: Provides a more structured process for monitoring and fixing automation errors compared to Zapier.

Conclusion

Both Zapier and Make provide powerful automation capabilities but cater to different user types. Zapier is excellent for those who prioritize simplicity and accessibility with a broad range of integrations, while Make appeals to those looking for a more visually oriented, flexible, and data-manipulative approach for complex automation workflows. Understanding these key features and unique aspects can help users choose the platform that best meets their automation needs.

Zapier vs Make Pricing Comparison

Feature/Plan Zapier Make
Free Plan Available Available
Monthly Price $0 $0
Limited Tasks/Operations 5 Zaps, 100 Tasks/month 1,000 operations/month
Key Features Basic 5 Zaps, Multi-step Zaps (limited) Basic scenarios, no premium apps
Trial Offer 14-day free trial for paid plans 14-day free trial with all features
Starter Plan $19.99/month $9/month
Annual Price $240 ($20/month) $108 ($9/month)
Tasks/Operations Included 20 Zaps, 750 Tasks/month 10,000 operations/month
Key Features Multi-step Zaps, Premium integrations Standard and additional modules, support for premium apps
Professional Plan $49/month $16/month
Annual Price $588 ($49/month) $192 ($16/month)
Tasks/Operations Included 50 Zaps, 2,000 Tasks/month 20,000 operations/month
Key Features Custom logic, Filters, Paths Scheduling, versioning
Team Plan $299/month $29/month
Annual Price $3,588 ($299/month) $348 ($29/month)
Tasks/Operations Included Team collaboration, 2,000 Tasks/month 70,000 operations/month
Key Features Advanced admin controls, shared folders Social Apps, business apps
Company Plan Custom pricing Custom pricing
Features Unlimited Zaps, dedicated support Unlimited operations, dedicated support

Discounts and Promotions

  • Zapier: No specific discounts mentioned, but individual plans are available at a reduced rate when billed annually.
  • Make: Offers a 14-day free trial with full access to features and more affordable annual pricing compared to monthly.

Summary of Differences

  • Zapier’s pricing is generally higher, especially at the professional and team tiers, but offers extensive integration options and advanced features.
  • Make provides a lower entry point with more operations available at each tier but may have limitations on premium integrations in the lower plans.
  • Both platforms offer free trials allowing users to test features before committing.

Support Options Comparison: Zapier vs Make

Support Option Zapier Make
Live Chat Available for premium users only. Available for all users via their website.
Phone Support Phone support is not available. Phone support is not available.
Documentation Comprehensive help center with articles and guides. Detailed documentation available, including FAQs.
Additional Resources Offers webinars, tutorials, and a community forum for users. Provides tutorials, webinars, and a community forum for user engagement and support.

Unique Features of Zapier Vs Make

Feature Zapier Make Unique Aspect & Added Value
Multi-Step Workflows Supports multi-step automation with logic-based triggers and actions. Offers scenario-based workflows with branching logic and advanced conditions. Make’s scenario-based approach allows for more complex automations, enabling users to create intricate workflows that can adapt based on specific conditions. This granularity is beneficial for users needing customized solutions.
Visual Workflow Builder Provides a straightforward, linear workflow builder. Features a visual scenario builder that displays connections and modules. Make’s visual builder allows users to see the entire workflow map, aiding in clarity and simplifying debugging processes, making it ideal for users who prefer visual representations.
Real-Time Data Syncing Offers data syncing but typically at scheduled intervals. Supports real-time data syncing capabilities. Real-time syncing in Make is a critical feature for businesses that require immediate data updates, ensuring timely responses and actions without delays.
Integrated API Support Integration through pre-built API connections; limited customization. Extensive API functionality enabling custom integrations and webhooks. Make’s support for custom API integration allows developers to build tailored solutions to meet specific organizational needs, enhancing versatility in automation.
Templates & Scenarios Provides an extensive library of pre-built Zaps (automation templates). Offers a huge library of customizable scenarios that can be modified easily. While Zapier provides templates, Make’s customizable scenarios empower users to tweak existing workflows to better fit their needs, promoting flexibility and efficiency.
Pricing Structure Charging based on task volume and usage. Offers more competitive pricing with ability to pay for more complex scenarios. Make’s flexible pricing model caters to varied business sizes and needs, making it appealing for startups or companies with fluctuating usage. This allows users to maximize their investment in automation.
Step-by-Step Execution Sequential execution of zaps which can limit efficiency. Allows for parallel processing of tasks within a scenario. Parallel processing in Make enhances performance by executing multiple tasks simultaneously, speeding up workflows – a significant advantage for time-sensitive processes.
User Collaboration Provides basic team sharing capabilities. Advanced collaboration features encouraging shared workflows and feedback. Make’s focus on collaborative features supports teamwork by allowing multiple users to interact with and edit scenarios, thus fostering innovation in automations.

Most frequently asked questions about Zapier vs Make

What are the key differences between Make and Zapier in terms of functionality?

Make offers a more visual and flexible interface, which many users find beneficial for complex workflows. One user noted, ‘Make allows you to see the entire flow and adjust more intuitively,’ while Zapier is often praised for its ‘quick and straightforward automation setup.’

Which platform is more user-friendly?

While Zapier is considered more beginner-friendly due to its simplified approach, some Make users appreciate the ability to create intricate workflows. A reviewer stated, ‘Zapier is straightforward for basic tasks, but Make feels like a full toolbox for automation.’

How do pricing structures compare between Make and Zapier?

Make generally offers a more scalable pricing model that can be economical for users with complex needs, with one user mentioning, ‘Make’s pricing gets better as you scale up your automations.’ Conversely, Zapier’s pricing can become steep with more tasks. As another user explained, ‘Zapier feels like it penalizes you the more you want to automate.’

Which platform supports more integrations?

While both platforms support a wide array of integrations, Zapier is often favored for its extensive catalog. A user remarked, ‘Zapier has an integration for everything I need,’ whereas Make is seen as more specialized but lacks some smaller niche integrations.

Are there differences in customer support and resources?

Zapier is frequently appreciated for its robust customer support and extensive help documentation. A user commented, ‘Zapier’s support team is responsive and helpful,’ while some Make users have noted, ‘Make’s resources can be a bit scattered.’

Is there a learning curve associated with Make or Zapier?

Many users agree that Make has a steeper learning curve compared to Zapier. One reviewer mentioned, ‘It took me some time to get used to Make’s interface, but it was worth it for the complexity I was able to build.’ Zapier users, on the other hand, often find it easy to get started right away.

How do performance and execution speed compare?

Users have reported varied experiences regarding performance. A Make user stated, ‘Once set up, my workflows run flawlessly,’ while Zapier users have said, ‘Zapier is quick and efficient for smaller automations.’

Which platform is better for advanced automation?

Make is often deemed superior for users needing advanced scenarios. A user shared, ‘Make is like programming for non-coders, letting you create complex sequences easily.’ Conversely, Zapier is often seen as better for simpler tasks.

How do reusable templates work on each platform?

Zapier has a variety of templates that users find easy to implement. ‘I can find and use Zap templates in minutes,’ noted a Zapier user. Make also offers reusable scenarios, described by a user as ‘a lifesaver for replicating workflows quickly.’

Are there any significant limitations on either platform?

Zapier users sometimes feel restricted by the task limit for lower-tier plans, with one stating, ‘You hit your task limit before you know it.’ Make users have noted issues with certain complex scenarios executing as expected, with one saying, ‘It can be tricky to debug complex workflows sometimes.’

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