Introduction to Google Forms vs. JotForm: Survey and Feedback Tools
Google Forms and JotForm are two prominent tools in the realm of survey and feedback collection. Both platforms are designed to create customizable forms that capture responses efficiently. Users typically gravitate towards these tools for their ability to streamline data collection, foster user engagement, and generate insights through analytics.
When evaluating Google Forms and JotForm, several key aspects stand out:
- Features: Each platform offers unique functions, such as question types, design options, and integration capabilities.
- Pricing: Understanding the cost structures will help users determine which tool fits within their budget.
- Ease of Use: The user interface and learning curve can significantly impact the overall user experience and efficiency in creating forms.
These comparison points offer valuable insights for users looking to select the right tool for their survey and feedback needs.
Google Forms VS JotForm: Which tool is the most popular?
| Tool | Number of Reviews | Average Rating | Positive Reviews | Neutral Reviews | Negative Reviews |
|---|---|---|---|---|---|
| Google Forms | 1 | 5.0 | 1 | 0 | 0 |
| JotForm | 40 | 4.825 | 39 | 1 | 0 |
JotForm emerges as the most popular tool based on the number of reviews and average user ratings, with a total of 40 reviews and an average rating of 4.825. Google Forms, while possessing a perfect average rating of 5.0, only has a single review, making it the least popular in terms of user engagement.
Google Forms and JotForm: Quick Comparison Overview
| Feature/Aspect | Ahrefs | SEMrush |
|---|---|---|
| Primary Features | – Site Explorer – Keyword Explorer – Backlink Checker – Content Explorer – Rank Tracker |
– Keyword Research – Site Audit – Position Tracking – Content Analyzer – Marketing Insights |
| Target Audience | – SEO professionals – Digital marketers – Agencies focusing on content marketing and backlink analysis |
– Digital marketers – SEO experts – Content marketers – Social media marketers and PPC specialists |
| Main Advantages | – Robust backlink analysis – Comprehensive keyword data – Intuitive user interface – Constantly updated index |
– All-in-one digital marketing tool – Extensive competitor analysis – Wide array of tools for SEO and PPC – Integrated social media management |
| Core Value Proposition | Focused on providing in-depth SEO insights, particularly strengths in backlink profiles and organic keyword rankings. Ideal for users prioritizing content strategy and link-building efforts. | Offers a holistic view of digital marketing, making it easier to manage all aspects of online presence through an extensive range of tools for SEO, PPC, and social media marketing. |
| Ideal Use Cases | – Conducting comprehensive link audits – Developing effective content strategies – Tracking backlinks and organic rankings – Keyword planning for SEO campaigns |
– Managing and optimizing PPC campaigns – Conducting competitive analysis for market positioning – Comprehensive content analytics and SEO tracking – Social media metrics and management |
Most liked vs most disliked features of Google Forms and JotForm
| Tool | Most Liked Features | Most Disliked Features |
|---|---|---|
| Google Forms | N/A | N/A |
| JotForm | – Highly user-friendly interface for easy form setup and submission management. | – Users experience issues with widgets on specific platforms. |
| – Ability to personalize forms and use conditional logic for tailored solutions. | – Problems with logos and elements distorting on smaller devices. | |
| – Convenient mobile app for on-the-go form management. | – Missing features for archiving form submissions impact organization. | |
| – Effective conversion of PDF forms to web forms for streamlined data collection. | – Enterprise pricing deemed high for businesses with large user volumes. | |
| – High customer support ratings for prompt and effective assistance. | – Handwriting and font transfer issues from PDFs affect formatting and data integrity. |
Key Features of Google Forms vs JotForm
Sure! Below is a comparative analysis of key features for Google Forms and JotForm as survey and feedback tools, along with descriptions of how each feature benefits users and any unique aspects they offer.
Google Forms
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User-Friendly Interface
- Benefit: Google Forms provides an intuitive interface that is easy to use for both creators and respondents. Users can quickly create surveys without any technical knowledge.
- Unique Aspect: The integration with other Google Workspace tools, such as Google Sheets, for automatic data collection and analysis.
-
Customization Options
- Benefit: Users can customize the look of their forms by choosing themes, colors, and images.
- Unique Aspect: While not as extensive as JotForm, Google Forms allows for basic branding, which can make forms align better with the creator’s identity.
-
Types of Questions
- Benefit: Offers various question types, including multiple choice, checkboxes, dropdowns, and linear scales, allowing for flexible data collection.
- Unique Aspect: The ability to add logic jumps (conditional questioning), leading to personalized survey paths.
-
Collaboration Features
- Benefit: Multiple users can collaborate in real-time while creating forms, fostering teamwork.
- Unique Aspect: Direct integration with Google Drive enables easy management and sharing of forms.
-
Response Validation
- Benefit: Ensures that the data collected meets certain criteria (e.g., making sure an email address is formatted correctly).
- Unique Aspect: The simplicity of implementing response validation compared to more robust systems.
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Real-Time Response Tracking
- Benefit: Users can see responses in real-time as they come in, making it easy to adjust surveys or analyze feedback on the fly.
- Unique Aspect: Automatic summaries of results provided in an aggregated visual format.
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Mobile-Friendly
- Benefit: Google Forms is responsive and works well on mobile devices, making it accessible for users on the go.
- Unique Aspect: The ability to generate QR codes for easy access to forms, directly from the platform.
JotForm
-
Extensive Template Library
- Benefit: JotForm offers a wide variety of pre-built templates for different industries and purposes, simplifying the survey creation process.
- Unique Aspect: The diversity of templates available, customizable for specific use cases like events or customer feedback.
-
Advanced Customization Features
- Benefit: Allows users to create highly customizable forms with drag-and-drop functionality, including CSS editing capability for those with coding skills.
- Unique Aspect: Offers advanced design features like conditional logic, widgets, and themes for engaging user experiences.
-
Payment Integration
- Benefit: Users can easily accept payments through forms with integrations to major payment platforms (PayPal, Stripe, etc.).
- Unique Aspect: Unlike Google Forms, JotForm is optimized for eCommerce and transactions through its forms.
-
Analytics and Reporting
- Benefit: JotForm includes robust analytics tools to track response rates, demographics, and user behavior, providing insights for better decision-making.
- Unique Aspect: Detailed reporting features, including visual charts and graphs, that facilitate better understanding of data collected.
-
Email Notifications and Autoresponders
- Benefit: Users can set up automatic email notifications for new submissions and create autoresponders to acknowledge user submissions.
- Unique Aspect: Greater customization for email notifications compared to Google Forms, allowing for tailored communication.
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Integration with Third-Party Apps
- Benefit: Extensive integrations with popular apps, CRMs, and marketing tools for data management and workflow automation.
- Unique Aspect: The vast number of integrations that allow firms to connect JotForm with their existing systems seamlessly.
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Mobile App
- Benefit: JotForm has a dedicated mobile app that allows users to create, manage, and analyze forms on the go.
- Unique Aspect: The mobile app is specifically designed to facilitate form filling in offline mode, which is highly beneficial in areas with limited internet connectivity.
Conclusion
Both Google Forms and JotForm present stellar options for creating surveys and gathering feedback, but they cater to different user needs. Google Forms excels in simplicity and integration with other Google products, while JotForm leads in customization and advanced features tailored to complex use cases. Ultimately, the choice between the two will depend on the requirements and preferences a user has for their survey tool.
Google Forms vs JotForm Pricing Comparison
| Feature | Google Forms | JotForm |
|---|---|---|
| Free Tier | Yes (Unlimited Forms) | Yes (5 Forms, 100 Monthly Submissions) |
| Monthly Pricing | N/A (included in Google Workspace plans) | Free: $0, Starter: $24, Pro: $39, Business: $99 |
| Annual Pricing | N/A (included in Google Workspace plans) | Starter: $240, Pro: $390, Business: $990 (discount applied) |
| Form Limits | Unlimited | Starter: 25, Pro: 100, Business: 1,000 |
| Monthly Submission Limits | Unlimited | Starter: 1,000, Pro: 10,000, Business: 100,000 |
| Storage for Responses | Unlimited | Starter: 1,000, Pro: 10,000, Business: 100,000 |
| Payment Integration | No | Yes (various payment providers) |
| Conditional Logic | Basic Built-in | Advanced Logic Features |
| Templates | Basic Template Selection | Over 10,000+ Templates Available |
| Collaboration Tools | Google Workspace Collaboration Options | Shared Form Collaboration |
| Form Branding | Google Branding | Whitelabel Option (Pro and Business) |
| User Management | Limited (via Google Workspace) | Advanced User Management (Pro and Business) |
| Support | Community Support | Email Support (all tiers), Phone Support (Business only) |
| Free Trial | N/A | 7-Day Free Trial for Paid Plans |
Key differences:
- Google Forms is entirely free under Google Workspace, but it lacks extensive features such as payment integrations and form branding options.
- JotForm provides tiered pricing with increasing features, such as submission limits, payment capabilities, and advanced form customization.
- JotForm offers significant templating options and advanced functionalities like conditional logic that are not available in Google Forms.
- JotForm’s Business tier provides dedicated support, including phone support, which is not available in Google Forms.
Overall, Google Forms suits basic needs and is ideal for users within the Google ecosystem, while JotForm is more suitable for businesses requiring advanced features and flexibility.
Support Options Comparison: Google Forms vs JotForm
| Feature | Google Forms | JotForm |
|---|---|---|
| Live Chat | Not available. | Available for Pro, Gold, and Silver users during business hours. |
| Phone Support | Not available. | Available for Pro, Gold, and Silver users. |
| Documentation | Extensive online help center with articles and guides. | Comprehensive help center with articles, FAQs, and guides. |
| Webinars | Occasional sessions and online workshops available via Google. | Regular webinars offered to educate users on features and best practices. |
| Tutorials | Video tutorials available on YouTube and help center. | Video tutorials available on the platform and YouTube. |
| Community Support | Google Docs Community forum for user discussions and support. | Active user community and forum for peer support. |
| Email Support | No dedicated email support; feedback is accepted through forms. | Email support available for all users. |
This comparison highlights the differences in support options between Google Forms and JotForm, illustrating JotForm’s more robust customer service capabilities with live and phone support, while Google Forms offers more documentation and community-based help resources.
Unique Features of Google Forms Vs JotForm
| Feature | Google Forms | JotForm | Unique Value Added/Deciding Factor |
|---|---|---|---|
| Integration with Google Workspace | Seamless integration with Google Sheets, Google Drive, and other Google apps. | Extensive integrations with over 100 third-party applications, including CRMs, email marketing tools, and payment processors. | Google Forms excels in its ecosystem, making it easy for users already within Google Workspace to transition data and collaborate. JotForm’s extensive integrations provide flexibility and adaptability for various workflows and tools. |
| Customizable Themes | Basic customization options for themes and colors. | Advanced form design capabilities with over 7,000 customizable templates and the ability for users to create their own styles. | JotForm allows for highly unique branding and visual appeal, which is crucial for businesses seeking to maintain brand consistency and customer engagement. |
| Conditional Logic | Basic conditional logic for question branching. | Advanced conditional logic, including calculations, visibility settings, and complex branching pathways. | JotForm’s sophisticated conditional logic enhances user experience by allowing for tailored forms based on responses, leading to more relevant data collection and improved satisfaction. |
| Mobile-Friendly Design | Responsive designs but limited to basic layouts. | Custom mobile forms and an app to manage forms and submissions from mobile devices. | JotForm’s emphasis on mobile experience allows for easy form submission on-the-go, catering to user preferences and improving response rates via mobile devices. |
| Collaboration Features | Simple sharing options via links or email, limited real-time collaboration. | Multiple user roles with permissions for collaboration, allowing real-time edits and contributions. | JotForm’s robust collaboration features enable teams to work more effectively together, especially in larger organizations requiring multiple input and oversight. |
| Data Analysis Tools | Basic data analysis and visualization via Google Sheets integration. | Advanced reporting tools, including visual data reports and PDF report generation. | JotForm’s built-in reporting tools offer better insights directly from the platform, reducing the need for additional software while making data analysis more accessible for users. |
| Payment Integration Options | Limited payment options and no direct payment processing. | Direct payment processing support with over 25 payment gateways, including PayPal, Stripe, and Square. | JotForm facilitates monetization through forms, making it a valuable tool for businesses requiring payments, donations, or subscriptions within forms. |
Each unique feature presented adds significant value tailored to specific user needs, making them deciding factors when choosing between Google Forms and JotForm.
Most frequently asked questions about Google Forms vs JotForm
1. How do JotForm and Google Forms compare in terms of ease of use?
Both JotForm and Google Forms are praised for their user-friendly interfaces. However, JotForm users often note its ‘drag-and-drop interface’ as a significant advantage for creating complex forms easily. In contrast, some Google Forms users mention that while it’s straightforward, the limitations in design flexibility can make it feel restrictive.
2. Which tool offers more customization options?
JotForm is favored for its extensive customization capabilities, allowing users to ‘stylize forms to suit their brand’ with various themes and widgets. Google Forms offers basic customization, but users express that it ‘lacks deeper design options’ that JotForm provides, making JotForm the go-to for those prioritizing aesthetics.
3. Are there differences in features offered by JotForm and Google Forms?
JotForm outshines Google Forms when it comes to advanced features, with users highlighting tools like ‘conditional logic’, ‘payment integrations’, and ‘form templates’. Google Forms, while sufficient for basic surveys, is often described as ‘more simplistic’, making it less suitable for complex applications.
4. How do sharing and collaboration compare between the two platforms?
Users commend both platforms for collaboration features. With JotForm, features like ‘collaborative editing’ are highlighted, giving teams seamless access to work together. Google Forms is noted for its direct integration with Google Drive, making it easier to share forms and analyze responses, which users appreciate as ‘a seamless experience’.
5. What are the pricing differences between JotForm and Google Forms?
Google Forms is completely free, which appeals to many users for its cost-effectiveness. JotForm’s free tier has limitations on submission counts, pushing some users to opt for paid plans. Reviewers often mention that while JotForm offers more features, ‘it might not be worth the investment for simple surveys’.
6. Which platform integrates better with other tools?
Reviewers often point out that JotForm has a wider range of integrations with applications like ‘PayPal, Salesforce, and Mailchimp.’ Users often comment that this makes JotForm ideal for businesses looking to streamline operations. Google Forms does integrate well with other Google apps, but ‘options are fewer’ compared to JotForm.
7. How do JotForm and Google Forms handle data analysis and reporting?
Google Forms offers ‘real-time response tracking’ and ‘basic analysis tools’ like charts, which users find convenient for quick insights. However, many JotForm users appreciate its more advanced reporting features like ‘customizable reports’ and ‘robust analytics’, which are seen as a critical advantage for detailed data analysis.
8. Which of the two is better for mobile-friendly forms?
Users generally note that both JotForm and Google Forms are mobile-responsive. However, JotForm receives comments that it ‘offers a more polished mobile experience’, with users able to view forms cleanly across devices. Google Forms is functional, but some users feel it ‘lacks the smoothness’ of JotForm when accessed via mobile.
9. What do users say about customer support for JotForm and Google Forms?
JotForm users frequently express satisfaction with their customer support, noting that they ‘offer responsive assistance and extensive documentation’. In contrast, Google Forms support is limited to community forums, which some users find ‘less satisfactory for immediate help’ despite the wealth of online resources.
10. Which tool is favored for educational purposes?
Google Forms is widely favored in educational settings for its ease of use and integration with Google Classroom. Users frequently commend it as a ‘perfect tool for quizzes and informal surveys’. Meanwhile, JotForm’s extensive features are appreciated by some educators for ‘more structured feedback and complex data collection’ needs.
