Introduction
Monday.com and Smartsheet are two prominent task management tools designed to enhance team collaboration and streamline project workflows. Both platforms serve the primary purpose of helping users plan, track, and execute projects efficiently, making them invaluable for teams of all sizes.
Users commonly consider these tools for their intuitive interfaces, capability for real-time collaboration, and customizable features that cater to diverse project management needs. As organizations increasingly rely on digital solutions to manage tasks, both Monday.com and Smartsheet offer unique advantages.
Primary Comparison Aspects:
- Features: Analyze the core functionalities, including task tracking, Gantt charts, and automation options.
- Pricing: Compare subscription plans, costs, and value for money.
- Ease of Use: Evaluate user interface design, onboarding processes, and ease of navigation.
- Integrations: Assess compatibility with other tools and platforms for seamless workflow.
- Customer Support: Review available support channels and responsiveness.
This comparison will aid users in determining which tool best fits their project management requirements.
Monday.com VS Smartsheet: Which tool is the most popular?
| Tool | Number of Reviews | Average Rating | Positive Reviews | Neutral Reviews | Negative Reviews |
|---|---|---|---|---|---|
| Monday.com | 298 | 3.96 | 225 | 16 | 57 |
| Smartsheet | 29 | 3.21 | 17 | 2 | 10 |
Analysis:
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Most Popular Tool: Monday.com stands out with a total of 298 reviews and a significantly higher average rating of 3.96. The majority of the reviews are positive, indicating a favorable response from users.
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Least Popular Tool: Smartsheet, with only 29 reviews and an average rating of 3.21, shows lower overall popularity and user satisfaction compared to Monday.com. The number of positive reviews is modest, with many users expressing neutral or negative sentiments.
Monday.com and Smartsheet: Quick Comparison Overview
| Feature/Aspect | Ahrefs | SEMrush |
|---|---|---|
| Primary Features | – Site Explorer – Keyword Explorer – Backlink Checker – Content Explorer – Rank Tracker |
– Keyword Research – Site Audit – Position Tracking – Content Analyzer – Marketing Insights |
| Target Audience | – SEO professionals – Digital marketers – Agencies focusing on content marketing and backlink analysis |
– Digital marketers – SEO experts – Content marketers – Social media marketers and PPC specialists |
| Main Advantages | – Robust backlink analysis – Comprehensive keyword data – Intuitive user interface – Constantly updated index |
– All-in-one digital marketing tool – Extensive competitor analysis – Wide array of tools for SEO and PPC – Integrated social media management |
| Core Value Proposition | Focused on providing in-depth SEO insights, particularly strengths in backlink profiles and organic keyword rankings. Ideal for users prioritizing content strategy and link-building efforts. | Offers a holistic view of digital marketing, making it easier to manage all aspects of online presence through an extensive range of tools for SEO, PPC, and social media marketing. |
| Ideal Use Cases | – Conducting comprehensive link audits – Developing effective content strategies – Tracking backlinks and organic rankings – Keyword planning for SEO campaigns |
– Managing and optimizing PPC campaigns – Conducting competitive analysis for market positioning – Comprehensive content analytics and SEO tracking – Social media metrics and management |
Most liked vs most disliked features of Monday.com and Smartsheet
| Platform | Most Liked Features | Most Disliked Features |
|---|---|---|
| Monday.com | – Intuitive and user-friendly, enabling quick onboarding and task management efficiency. | – Overwhelming features with a significant learning curve for new users. |
| – Highly customizable dashboards, task statuses, and workflows tailored to project needs. | – Pricing can be prohibitive for smaller teams; costs increase with additional features. | |
| – Enhances collaboration among team members, improving communication and clarity in task assignments. | – Occasional sluggish performance, especially on mobile, affects user experience. | |
| – Visual project tracking with dashboards and status columns aids in monitoring progress easily. | – Limitations in the free version push users to consider alternative software. | |
| – Automation features streamline tasks, saving time and enhancing productivity. | – Some advanced features, like project dependencies and integrations, are not fully developed. | |
| Smartsheet | – Strong collaboration tools for sharing files, notes, and assigning tasks among team members. | – Limitations of the free profile cause frustration among users. |
| – User-friendly design that simplifies task organization for non-technical users. | – Lack of guidance for new users to effectively navigate the system. | |
| – Effective project tracking with features for tasks, dependencies, and result publishing. | – Need for smarter integrations that recommend best practices is noted. | |
| – Centralized project tracking location enhances management efficiency. | – Challenges with full integration into existing workflows are common. | |
| – Cost-effective with a good value for the features provided. | – Some users encounter a learning curve while mastering the software. |
Key Features of Monday.com vs Smartsheet
Here’s a detailed comparison and key features of both Monday.com and Smartsheet in the context of task management tools, highlighting their unique aspects and benefits for users.
Monday.com Key Features
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Customizable Workflows:
- Benefit: Users can build workflows tailored to their team’s processes. This flexibility ensures efficiency because it allows for specific task tracking and prioritization according to individual or team needs.
- Unique Aspect: Offering an intuitive visual interface where users can drag-and-drop elements to create workflows without needing technical knowledge.
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Templates:
- Benefit: Monday.com offers a variety of templates for different industries and project types, helping users get started quickly without building from scratch.
- Unique Aspect: The extensive library of templates allows users to find best practices aligned with their industry, streamlining task implementations.
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Collaboration Tools:
- Benefit: Features like comment sections, file attachments, and @mentions facilitate easier communication within teams, reducing misunderstandings and improving collaboration.
- Unique Aspect: Embedded communication tools allow for real-time discussions directly within the task management interface, minimizing the need for external communication platforms.
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Automations:
- Benefit: Users can automate repetitive tasks such as status updates, notifications, and due date reminders, saving time and reducing the likelihood of human error.
- Unique Aspect: The robust automation feature enables users to set triggers that cater specifically to their workflow needs, allowing for intricate and personalized workflows.
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Dashboards:
- Benefit: Users can create dashboard views to visualize data and progress at a glance, allowing for informed decision-making.
- Unique Aspect: The ability to create custom dashboards with different visualization types (graphs, charts, etc.) tailored to individual needs enhances reporting and productivity.
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Integration Capability:
- Benefit: Monday.com integrates with many third-party applications (like Slack, Google Drive, and more), allowing users to work within the tools they already use.
- Unique Aspect: Its marketplace offers numerous integrations tailored toward various industries and tools, making it a highly adaptable platform.
Smartsheet Key Features
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Grid, Card, and Calendar Views:
- Benefit: Users can switch between different views (grid, card, or calendar) according to their preference or the requirements of the project, which aids in clarity and management.
- Unique Aspect: The availability of multiple views within a single project sheet enables diverse working styles and preferences among team members.
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Resource Management:
- Benefit: Comprehensive resource management tools allow users to assign tasks based on team availability, helping with workload balancing and project feasibility.
- Unique Aspect: Smartsheet’s strong focus on resource allocation optimizes project management efforts, ensuring efficiency in team utilization.
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Forms:
- Benefit: Users can create forms for task submissions, which streamlines the input process and ensures data is collected uniformly.
- Unique Aspect: The ability to link responses directly to a project management sheet simplifies data collection and management.
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Reporting and Analytics:
- Benefit: Built-in reporting tools help users track project metrics, performance, and productivity, providing insights for better decision-making.
- Unique Aspect: Offers robust data analysis capabilities and the ability to create reports that can be automated for delivery, making performance tracking seamless.
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Collaboration Tools:
- Benefit: Smartsheet facilitates teamwork through features like comments, file sharing, and real-time editing, which enhances coordination within teams.
- Unique Aspect: Its real-time update feature, alongside a history log for changes, ensures transparency and accountability among team members.
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Integrations and App Marketplace:
- Benefit: Like Monday.com, Smartsheet also has numerous integrations with third-party applications, allowing seamless workflow enhancements.
- Unique Aspect: Smartsheet offers high-level integration options with ERP and CRM systems, making it particularly advantageous for larger organizations with complex needs.
Conclusion
In summary, Monday.com emphasizes visual workflow customization and user-friendly automation tools, appealing to teams looking for high adaptability and ease of use. Smartsheet, on the other hand, leans towards robust resource management and reporting capabilities, catering to more complex project management needs. Both platforms offer strong collaboration features and integrations, making them suitable task management tools depending on user requirements.
Monday.com vs Smartsheet Pricing Comparison
| Feature / Pricing Tier | Monday.com | Smartsheet |
|---|---|---|
| Free Trial | Yes, 14 days | Yes, 30 days |
| Basic Tier | Monthly Price: $10/user | Monthly Price: $7/user |
| Annual Price: $8/user | Annual Price: $6/user | |
| – Basic project management features | – Task tracking and collaboration | |
| – 200+ templates | – 100 sheets per user | |
| – Up to 5 dashboards | – Integrations with MS Office | |
| Standard Tier | Monthly Price: $12/user | Monthly Price: $15/user |
| Annual Price: $10/user | Annual Price: $12/user | |
| – Everything in Basic | – Automated workflows and approvals | |
| – Timeline, Gantt views | – Dashboard views per user | |
| – Guest access | – Enhanced collaboration features | |
| Pro Tier | Monthly Price: $20/user | Monthly Price: $25/user |
| Annual Price: $16/user | Annual Price: $19/user | |
| – Everything in Standard | – Advanced project management tools | |
| – Time tracking | – Resource management capabilities | |
| – Chart view | – Portfolio management | |
| Enterprise Tier | Custom Pricing | Custom Pricing |
| – Everything in Pro | – Advanced security and control | |
| – Enterprise-grade features | – Custom integrations and APIs | |
| – Dedicated account manager | – Premium support |
Main Differences:
- Trial Duration: Monday.com offers a 14-day free trial, while Smartsheet provides a 30-day trial.
- Entry-Level Pricing: Smartsheet starts at a lower base price for the basic tier than Monday.com.
- Feature Depth: Monday.com features a more visual approach with Gantt timelines and dashboards. Smartsheet focuses heavily on sheet-based project management and advanced collaboration.
- Guest Access: Monday.com allows guest access in its Standard tier, enhancing collaborative capabilities.
- Resource Management: Smartsheet has distinct features for resource management that are not explicitly mentioned in Monday.com offerings.
Discounts:
- Both platforms typically offer significant savings through annual subscriptions compared to monthly billing.
- Pricing may vary based on promotional offers, so checking the official websites for current deals is advisable.
Support Options Comparison: Monday.com vs Smartsheet
| Support Feature | Monday.com | Smartsheet |
|---|---|---|
| Live Chat | Available for all plans, offering real-time assistance. | Not available. |
| Phone Support | Available only for higher-tier plans (Pro and Enterprise). | Available for all plans, but usually during business hours. |
| Documentation | Comprehensive knowledge base, including articles and FAQs. | Extensive help center with articles, tutorials, and community input. |
| Webinars | Offers regular webinars on features and best practices, open to all users. | Provides on-demand webinars as well as scheduled live sessions. |
| Tutorials | Video tutorials available to guide users through platform features. | Video tutorials and how-to guides are accessible for users at various skill levels. |
| Community Support | Community forum available for peer-to-peer support. | Active community forums and user groups for sharing solutions. |
This comparison highlights the distinct support options offered by Monday.com and Smartsheet, catering to various user needs. While both platforms provide substantial documentation and tutorials, key differences lie in the availability of live chat and phone support.
Unique Features of Monday.com Vs Smartsheet
| Feature | Monday.com | Smartsheet | Added Value | Deciding Factors |
|---|---|---|---|---|
| Visual Project Management | Offers a highly visual interface with customizable boards and timelines. | Provides grid views, card views, and Gantt charts. | Enhances usability and stakeholder engagement through visuals. | Users may prefer flexibility in visualization and project tracking. |
| Automation & Integrations | Features easy automation setups with no-code recipes. | Allows for advanced workflows and integrations with various apps. | Streamlines repetitive tasks, saves time, and reduces errors. | Users looking for efficiency and minimal manual input may favor this. |
| Collaboration Tools | Built-in communication tools like comments and tagging. | Dynamic collaboration features with shared workspaces and real-time updates. | Fosters team collaboration, minimizes communication breakdowns. | Teams needing real-time collaboration may prioritize this feature. |
| Custom Dashboards | Flexible dashboard capabilities that allow for KPI tracking and custom widgets. | Offers personalized dashboards that can aggregate data across sheets. | Provides insights and a clear overview of project health. | Decision-makers may rely on dashboards for quick data insights. |
| Time Tracking & Resource Management | Integrated time tracking and workload management tools. | Comprehensive resource management features regarding availability. | Facilitates project planning and optimizes resource allocation. | Teams managing multiple projects may find this critical for efficiency. |
| Templates & Solutions | Extensive library of templates tailored for various industries. | Industry-specific templates with pre-built solutions for common use cases. | Speeds up onboarding and implementation of project management processes. | Organizations may opt for solutions that minimize setup time. |
| Advanced Reporting | Custom reporting tools that can provide insights into team performance. | Offers detailed and customizable reporting options, including cross-sheet formulas. | Assists in data-driven decision making and performance tracking. | Users focused on analytics and tracking project success might prioritize this. |
| Mobile Application | Fully functional mobile app facilitating task updates on the go. | Mobile capabilities that provide access to critical features. | Ensures project updates and management from anywhere, increasing flexibility. | Teams that operate remotely or have on-the-go demands might consider this essential. |
Each platform provides unique features that extend beyond standard task management tools. The depth and flexibility of functionality can significantly influence a business’s choice between Monday.com and Smartsheet, aligning with specific team requirements and workflows.
Most frequently asked questions about Monday.com vs Smartsheet
1. What are the main differences in features between Smartsheet and Monday.com?
Smartsheet is often described as a ‘more grid-oriented project management tool,’ which excels in project tracking and reporting. In contrast, Monday.com is noted for its ‘visual management capabilities and flexibility,’ providing users with intuitive boards that can be easily customized.
2. Which platform is easier to use for beginners?
Feedback suggests that Monday.com has a ‘more user-friendly interface,’ making it accessible for beginners. Users frequently say it has a ‘shorter learning curve,’ while some Smartsheet users mention it can be ‘overwhelming initially’ due to its extensive features.
3. How do the pricing models compare?
On pricing, users note that ‘Smartsheet can become expensive as you add more users,’ whereas Monday.com is described as ‘offering competitively priced tiers with generous features for small teams.’ However, both tools have free trials that users appreciate.
4. What integrations are available with each tool?
Smartsheet users point out that it supports a ‘wide range of integrations with enterprise tools,’ promoting seamless data flow. Conversely, Monday.com is praised for its ‘integrations with popular apps like Slack and Google Drive,’ making it easy to align with existing workflows.
5. Which tool offers better collaboration features?
Many users favor Monday.com for collaboration, citing features like ‘real-time updates and tagging,’ which enhance team communication. Smartsheet users do acknowledge its shared views but feel that ‘Monday.com promotes active engagement better.’
6. How do customization options compare?
Users appreciate that Monday.com offers ‘highly customizable workflows and templates,’ allowing for a tailored experience. Meanwhile, Smartsheet is lauded for its ‘robust reporting and analytics,’ although some users find it ‘less intuitive to customize.’
7. Which platform performs better for large teams?
For large teams, Smartsheet is often favored due to its ‘powerful project management and scalability features,’ allowing it to handle extensive projects efficiently. Monday.com, while scalable, may require ‘more configurations as teams grow.’
8. What do users say about customer support for both tools?
User reviews indicate that Smartsheet has ‘excellent customer support’ although response times can vary. Monday.com users report a generally ‘responsive support team,’ although some have experienced delays, especially during peak times.
9. Is reporting and analytics better in one tool over the other?
Smartsheet users frequently praise its ‘advanced reporting capabilities and dashboard views,’ stating it’s ideal for data analysis. In contrast, while Monday.com offers reporting features, some users feel they are ‘not as sophisticated or detailed’ as those in Smartsheet.
10. Which tool is more suitable for project tracking?
Smartsheet is often described as ‘better suited for detailed project tracking, with features like Gantt charts and resource management.’ Conversely, users state that Monday.com excels in ‘visualizing project progress through customizable boards,’ making it easier for teams to stay informed.
