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SurveyMonkey Best Competitors & Alternatives updated April 2025

SurveyMonkey Best Competitors & Alternatives updated April 2025

Top SurveyMonkey Alternatives & Competitors based on 75 Reviews

Reviews collected from capterra.com trustpilot.com trustradius.com softwareadvice.com .

Brand Pricing
surveymonkey.com favicon SurveyMonkey
★ ★ ★ ☆ ☆
2.9
SurveyMonkey offers four pricing tiers: Free, Basic, Advantage, and Premier. The Free plan includes limited features, while the Basic plan allows for additional functionalities. The Advantage plan is priced at $32 per month when billed annually and includes advanced features like custom branding and analysis tools. The Premier plan, which is priced at $99 per month when billed annually, includes all features of the previous tiers, increased accessibility, and enhanced security options.
forms.google.com favicon Google Forms
★ ★ ★ ★ ★
5
jotform.com favicon JotForm
★ ★ ★ ★ ★
4.8
JotForm has four pricing plans: Free, Bronze, Silver, and Gold. The Free plan allows for limited submissions and forms, while the Bronze plan starts at $39 per month when billed annually, offering increased submission limits and features. The Silver plan starts at $49 per month, providing additional features such as more payment integrations. The Gold plan, which is priced at $129 per month, offers the highest submission limits and advanced features.
typeform.com favicon Typeform
Typeform provides three main pricing tiers: Free, Essentials, and Professional. The Free plan includes basic features, while the Essentials plan starts at $25 per month when billed annually, offering more responses and logical branching. The Professional plan starts at $50 per month, providing additional customization, integrations, and advanced features to enhance user experience.

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Why should you be looking for a SurveyMonkey alternative?

Users often seek alternatives to SurveyMonkey due to specific feature needs, ease of use, budget constraints, and varying support options. While SurveyMonkey offers robust capabilities, some may look for simpler interfaces, more flexible pricing, or enhanced customization. Top alternatives include Google Forms, known for its seamless integration and user-friendly design; JotForm, offering extensive customization and templates; and Typeform, praised for its engaging, interactive surveys. This discussion will explore features, pricing, and target users of each option, aiding in informed decision-making.

Quick Overview of Top SurveyMonkey Competitors

  • Google Forms – Free SurveyMonkey Alternative

    • Offers a completely free platform for creating surveys with unlimited responses.
    • Intuitive user interface with seamless integration into Google Workspace products, allowing easy collaboration and sharing.
    • Provides basic templates and customization options, ideal for quick surveys without extensive features.
  • JotForm – Versatile SurveyMonkey Competitor

    • Features over 10,000 customizable templates and an easy drag-and-drop interface for effortless form building.
    • Advanced conditional logic capabilities allow users to create dynamic forms that respond to user inputs.
    • Strong focus on integrations with various apps and services, enhancing workflow automation.
  • Typeform – Engaging SurveyMonkey Alternative

    • Specializes in creating interactive and visually appealing forms that maintain user engagement throughout the survey process.
    • Unique interface that embraces conversational forms, providing a more personalized survey experience.
    • Robust analytics tools offering insights on user responses, helping to improve future surveys.

SurveyMonkey Alternatives: Feature by Feature Comparison

Feature Google Forms JotForm Typeform SurveyMonkey
User Interface Simple, intuitive, minimalistic UI Customizable themes & templates Engaging, interactive design Traditional, functional layout
Customization Limited, basic color schemes High customization with themes and fonts Exceptional design options with custom backgrounds and transitions Limited customization options
Question Types Multiple choice, checkboxes, etc. Extensive options including file uploads, conditional logic Unique question types (e.g., picture choice, ranking) Standard question types
Integrations Integrates with Google Workspace Over 100 integrations with apps like Salesforce Integrates with tools like Zapier, Google Sheets Integrates with numerous tools, but not as extensive as JotForm or Typeform
Collaboration Real-time collaboration with team access Collaborative tools for teams Collaborate but not in real-time Limited collaboration features
Analytics/Reporting Basic response summaries Detailed reporting options with visual feedback Enhanced data visualization capabilities Advanced analytics but may require higher-tier plans
Mobile Responsiveness Mobile-friendly Fully responsive design Mobile-first design Mobile responsive, but not as streamlined
Pricing Free for anyone with a Google account Freemium model with free tier; paid for advanced features Freemium, but premium features come at a cost Free tier available, but advanced features require a subscription
Templates Limited, basic templates Extensive library of customizable templates Diverse and creative templates A variety of templates, but not as unique as JotForm or Typeform
Conditional Logic Basic branching available Advanced conditional logic capabilities Rich logic jumps for personalized user experience Available, but not as user-friendly
Survey Embedding Can embed in websites directly Easy embedding options Interactive embedding options Embedding features are robust but may require additional setup
Customer Support Community support 24/7 support with various options Limited support but good resources Strong customer support, especially for paid plans
Response Types Limited to typical survey formats Custom response types including file uploads Analytic responses including date selections and more (interactive) Standard response formats
Accessibility Accessible through Google tools Focused on compliance compatibility Good accessibility features Robust accessibility options
Data Storage Google Drive for responses Unlimited data storage on all plans Data storage varies by plan Data storage options depend on subscription tier

Unique/Superior Aspects:

  • Google Forms: Seamless integration and ease of use in the Google ecosystem.
  • JotForm: Highly customizable with a vast selection of templates and extensive integrations, ideal for businesses.
  • Typeform: Excels in creating engaging and interactive forms that enhance user experience, making it ideal for marketing surveys and feedback.

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Integration Capabilities for each SurveyMonkey competitor

Alternative Supported Integrations Compatibility Notes
Google Forms Google Sheets, Google Drive, Google Calendar, Zapier, Apps Script Seamlessly integrates with the Google Workspace ecosystem; limited native survey-specific tools.
JotForm Google Sheets, Dropbox, Box, Salesforce, Mailchimp, Slack, Trello, Zapier Strong integration with e-commerce and CRM tools; user-friendly for non-technical users.
Typeform Google Sheets, Slack, Mailchimp, HubSpot, Salesforce, Zapier Focuses on user engagement; lesser focus on traditional survey tools but strong in marketing and CRM integrations.
SurveyMonkey Google Sheets, Salesforce, Mailchimp, Slack, Qualtrics, Zendesk Robust ecosystem for surveys and feedback tools; widely recognized and trusted in the survey space.

Pros and Cons of each SurveyMonkey Alternative

Here is a comparative table outlining the pros and cons of Google Forms, JotForm, and Typeform in relation to SurveyMonkey:

Alternative Pros Cons
Google Forms – Free to use, no paid plans – Limited advanced features compared to others
– Easy integration with Google Drive and other Google services – Basic design customization options
– Supports collaboration in real-time – Less flexible with question types and branching logic
– Mobile-friendly and user-friendly interface – Limited analytics tools
JotForm – Extensive template library for various use cases – Can become costly with advanced features
– More customization options and widgets than Google Forms – Steeper learning curve for beginners
– Advanced features like conditional logic and integrations – Free plan has limitations on submissions and storage
– Strong reporting capabilities – Branding on free plan
Typeform – Highly interactive and visually appealing surveys – More expensive than some alternatives
– Excellent for user engagement with a conversational style – Limited features on free plan
– Supports conditional logic and various question types – Limited analytics and reporting compared to SurveyMonkey
– Easy integration with various platforms – Can be time-consuming to set up detailed surveys

This table summarizes the specific strengths and weaknesses of each alternative in direct comparison to SurveyMonkey, focusing on features relevant to typical users and use cases.

SurveyMonkey vs Competitors: Traffic & Marketing Comparison

Traffic Comparison:
SurveyMonkey leads with significantly high organic traffic, peaking at approximately 6.6 million in October 2024, while JotForm follows closely with a peak of around 17.1 million in November 2024. Typeform and Google Forms attract considerably lower traffic, with Typeform peaking at roughly 2.1 million and Google Forms showing minimal activity, rarely exceeding 6,000 visits. This analysis indicates that SurveyMonkey and JotForm dominate the market, while Google Forms lags far behind in attracting user traffic.

Top Performing Keywords:
SurveyMonkey excels with high-ranking keywords including "online survey software" and "customer survey tools," both securing the number one position. JotForm also performs well, ranking similarly for "survey software" and "customer survey tools." In contrast, Typeform has a solid keyword strategy with multiple top rankings, including "survey software" and "data collection." Google Forms appears to lack a defined keyword strategy, resulting in no significant rankings. Each brand’s focus diverges, illustrating varied keyword positioning and targeting.

Conclusions on Visibility and Reach:
SurveyMonkey shows the strongest online visibility through high organic traffic and dominant keyword rankings, especially in customer-focused categories. JotForm secures a solid position with extensive traffic and effective keyword strategies. Typeform maintains decent visibility, but its traffic is notably lower. Meanwhile, Google Forms struggles with minimal traffic and keyword presence, indicating weak market penetration. Overall, SurveyMonkey and JotForm are the clear leaders in engagement and visibility in the online survey platform space.

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Other “SurveyMonkey” Alternatives & Competitors that you can find for free

Here are five alternatives to SurveyMonkey, along with their key features, strengths, and value propositions:

  1. Microsoft Forms

    • Key Features: Integrated with Microsoft 365, real-time collaboration, customizable templates, automatic data analysis.
    • Strengths: Seamless integration with other Microsoft products, user-friendly interface, robust security features.
    • Value Proposition: Ideal for users already within the Microsoft ecosystem, providing a straightforward solution for quick surveys and feedback collection.
  2. Qualtrics

    • Key Features: Advanced survey design tools, robust analytics, customizable reporting, customer experience management features, and mobile optimization.
    • Strengths: Highly versatile for different industries, powerful analytical capabilities, extensive customization options.
    • Value Proposition: A premium choice for enterprises needing sophisticated survey tools and insights into customer experience, employee engagement, and market research.
  3. Zoho Survey

    • Key Features: Offline surveys, drag-and-drop survey builder, integration with Zoho products, real-time reporting, multilingual surveys.
    • Strengths: Cost-effective with a range of pricing plans, comprehensive analytics tools, and good integration options with other Zoho applications.
    • Value Proposition: Great for small to medium businesses looking for an affordable and feature-rich survey tool that integrates well within the Zoho ecosystem.
  4. SurveyPlanet

    • Key Features: Unlimited surveys and responses, customizable themes, preset questions, and collaboration tools.
    • Strengths: Intuitive design, generous free tier, easy sharing, and collaboration capabilities.
    • Value Proposition: Provides a user-friendly and cost-effective survey solution with no limits on surveys or responses, suitable for users who need simplicity and efficiency.
  5. Crowdsignal (formerly PollDaddy)

    • Key Features: Customizable polls and surveys, integration with WordPress, data exporting options, and real-time results.
    • Strengths: Easy to use, strong polling features, particularly advantageous for WordPress users, and responsive design for mobile use.
    • Value Proposition: Tailored for bloggers and website owners looking to engage visitors and collect feedback directly through platforms like WordPress, while offering built-in analytics.

Each of these alternatives provides unique features geared toward different needs, from simple surveys for individuals to complex must-have tools for enterprises.

Frequently Asked Questions

What is SurveyMonkey and how does it work?

SurveyMonkey is an online survey platform that allows users to create, distribute, and analyze surveys. The platform provides a variety of question types and templates, along with tools for collecting responses through email, social media, or embedded forms on websites.

What are the main competitors of SurveyMonkey?

Some of the main competitors of SurveyMonkey include Google Forms, Typeform, Qualtrics, and Microsoft Forms. Each platform offers unique features, user interfaces, and pricing structures, catering to different survey needs and audiences.

Is SurveyMonkey free to use?

SurveyMonkey offers a free plan with limited features, allowing users to create simple surveys with a restricted number of questions and responses. For advanced features such as custom branding, advanced analytics, and larger respondent limits, users need to subscribe to one of their paid plans.

How does SurveyMonkey ensure data security and privacy?

SurveyMonkey complies with various data protection regulations, including GDPR and CCPA. The platform employs security measures such as encryption, data anonymization, and secure servers to protect user data and ensure privacy. Users can also customize survey settings to control data visibility.

Can I integrate SurveyMonkey with other tools?

Yes, SurveyMonkey offers integration with various third-party applications, such as Salesforce, Mailchimp, and Google Sheets, allowing users to synchronize data and streamline their workflows across different tools.

What types of surveys can I create with SurveyMonkey?

SurveyMonkey allows users to create a wide range of surveys, including customer satisfaction surveys, market research studies, employee feedback forms, event registrations, and academic research questionnaires. Users can choose from multiple question types and customize their surveys to fit specific needs.

How do SurveyMonkey's pricing plans compare with its competitors?

SurveyMonkey’s pricing plans vary based on features and respondent quotas. While it may be slightly higher compared to some competitors like Google Forms (which is free), it offers more robust analytics and customization options. Users should compare features and pricing based on their survey requirements to find the best fit.

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