Outreach and SalesHandy are two prominent tools in the outbound software space, designed to streamline sales processes and enhance communication.
Main Purposes:
- Outreach focuses on optimizing sales engagement by automating outreach sequences, tracking interactions, and providing analytics to improve conversion rates.
- SalesHandy, on the other hand, is designed primarily for tracking email interactions and enabling document sharing, enhancing the efficiency of follow-ups and engagement.
Common User Considerations:
Both tools are favored for their ability to automate repetitive tasks, improve productivity, and provide insights into customer behavior. Users typically look for solutions that can help them manage outreach campaigns effectively, track engagement, and integrate seamlessly with existing systems.
Primary Comparison Aspects:
- Features: Outreach offers comprehensive sales engagement features like multi-channel communication, templating, and A/B testing, while SalesHandy excels in email tracking, document sharing, and mail merges.
- Pricing: Pricing structures differ significantly, with Outreach positioned as a premium solution and SalesHandy offering more budget-friendly options.
- Ease of Use: Outreach, while feature-rich, may require more time to master, whereas SalesHandy is often noted for its user-friendly interface, appealing to a wider range of users.
This comparison targets essential elements to help users make informed decisions based on their specific sales needs and preferences.
Outreach VS SalesHandy: Which tool is the most popular?
| Tool | Number of Reviews | Average Rating | Positive Reviews | Neutral Reviews | Negative Reviews |
|---|---|---|---|---|---|
| Outreach | 42 | 3.19 | 26 | 2 | 14 |
| SalesHandy | 20 | 2.90 | 10 | 0 | 10 |
Outreach is the most popular tool, receiving a total of 42 reviews with an average rating of 3.19. It has a higher number of positive reviews (26) compared to SalesHandy, which has only 10 positive reviews out of 20 total reviews and an average rating of 2.90. SalesHandy is the least popular of the two tools, with a significant number of negative reviews (10). Overall, Outreach shows a better user reception based on the review metrics.
Outreach and SalesHandy: Quick Comparison Overview
| Feature/Aspect | Ahrefs | SEMrush |
|---|---|---|
| Primary Features | – Site Explorer – Keyword Explorer – Backlink Checker – Content Explorer – Rank Tracker |
– Keyword Research – Site Audit – Position Tracking – Content Analyzer – Marketing Insights |
| Target Audience | – SEO professionals – Digital marketers – Agencies focusing on content marketing and backlink analysis |
– Digital marketers – SEO experts – Content marketers – Social media marketers and PPC specialists |
| Main Advantages | – Robust backlink analysis – Comprehensive keyword data – Intuitive user interface – Constantly updated index |
– All-in-one digital marketing tool – Extensive competitor analysis – Wide array of tools for SEO and PPC – Integrated social media management |
| Core Value Proposition | Focused on providing in-depth SEO insights, particularly strengths in backlink profiles and organic keyword rankings. Ideal for users prioritizing content strategy and link-building efforts. | Offers a holistic view of digital marketing, making it easier to manage all aspects of online presence through an extensive range of tools for SEO, PPC, and social media marketing. |
| Ideal Use Cases | – Conducting comprehensive link audits – Developing effective content strategies – Tracking backlinks and organic rankings – Keyword planning for SEO campaigns |
– Managing and optimizing PPC campaigns – Conducting competitive analysis for market positioning – Comprehensive content analytics and SEO tracking – Social media metrics and management |
Most liked vs most disliked features of Outreach and SalesHandy
| Aspect | Outreach | SalesHandy |
|---|---|---|
| Most Liked Features | – Visibility into messaging effectiveness (open/reply rates) for data-driven adjustments | – User-friendly interface for easy setup and usage |
| – Automation of follow-up emails improves efficiency and personalization | – Strong performance in email marketing, simplifying tracking and content management | |
| – Seamless integration with CRM systems (e.g., Salesforce) increases productivity | – Wide array of features that support sales outreach campaigns | |
| – Intuitive, customizable interface for pipeline management | – Professional and helpful support team | |
| – Suggests next steps after calls for quick task creation | – Ability to tailor the platform to meet specific organizational needs | |
| – Efficient lead management and convenient data storage | ||
| Most Disliked Features | – Inadequate reporting features for SDR teams hinder performance analysis | – Restricted file types (only CSV) hinder productivity |
| – Setting up triggers can be unintuitive and challenging | – Some desirable features are not included in the base package | |
| – Cumbersome management of user accounts through Salesforce | – Certain workflows are complicated and need simplification | |
| – Intense competition and unattainable quotas affect satisfaction | – Presence of bugs disrupting user experience, indicating a need for better stability | |
| – Desire for greater flexibility in reporting and analytics | – Some functionalities reported as not performing as expected |
Key Features of Outreach vs SalesHandy
Key Features of Outreach
-
Sales Engagement Platform:
- Benefit: Outreach enables sales teams to engage with prospects through automated workflows, helping to streamline communication and follow-ups.
- Unique Aspect: The platform supports a highly customizable sequence of touchpoints which allows teams to tailor communication based on the buyer’s journey.
-
Email Tracking:
- Benefit: Users can track email opens, clicks, and replies in real-time, providing insights into prospect engagement.
- Unique Aspect: Outreach provides AI-driven insights that suggest optimal times to send emails based on individual prospect behaviors.
-
Task Management:
- Benefit: It automates repetitive tasks, allowing reps to focus on high-value activities while keeping them organized and focused on their goals.
- Unique Aspect: The Task Management feature integrates seamlessly with other components of the platform, offering a holistic view of the sales pipeline.
-
Reporting and Analytics:
- Benefit: Users can easily analyze sales activities and performance metrics, enabling data-driven decisions and improved strategy.
- Unique Aspect: Outreach’s advanced reporting tools offer customizable dashboards, empowering teams to track progress against specific KPIs.
-
Integrated Calling:
- Benefit: Allows sales representatives to directly make calls from the platform, streamlining the communication process.
- Unique Aspect: The integration offers call recording and transcription, which helps in training and maintaining compliance.
-
Personalization:
- Benefit: Enables users to send personalized communications at scale, which is crucial for effective engagement in outbound sales.
- Unique Aspect: Outreach employs personalization tokens and dynamic content to adapt messages based on the recipient’s profile.
Key Features of SalesHandy
-
Email Tracking:
- Benefit: Like Outreach, SalesHandy also offers real-time email tracking, providing insights on opens, clicks, and engagement.
- Unique Aspect: Allows users to receive automatic notifications whenever their emails are opened, ensuring prompt follow-up.
-
Email Sequences:
- Benefit: SalesHandy allows users to create automated email follow-up sequences, which saves time while ensuring consistent follow-up.
- Unique Aspect: Users can customize the delay between follow-ups and personalize each step of the sequence for better targeting.
-
Document Tracking:
- Benefit: This feature enables users to track document opens and engagement, which is crucial for understanding client interest.
- Unique Aspect: The ability to know how long a prospect viewed a particular document offers deeper insights into buyer intent.
-
Mail Merge:
- Benefit: Users can send personalized mass emails to multiple recipients with a single click, enhancing efficiency in outreach efforts.
- Unique Aspect: SalesHandy’s mail merge supports dynamic fields for personalized emails, creating a high-touch experience even in bulk communications.
-
Integrations:
- Benefit: Integrates with multiple CRM platforms, enhancing workflow and reducing the need for manual data entry.
- Unique Aspect: SalesHandy can integrate with a wide range of tools beyond CRMs, including various communication apps to support diverse workflows.
-
Analytics and Reporting:
- Benefit: Provides analytics on email performance and recipient engagement, helping users modify strategies based on real data.
- Unique Aspect: The dashboard can be customized to show the most relevant metrics to the user, increasing usability and effectiveness in tracking outreach.
Conclusion
Both Outreach and SalesHandy offer robust features for outbound sales enablement, each with unique strengths. Outreach excels in providing a comprehensive sales engagement platform with strong automation and analytics capabilities, while SalesHandy focuses more on email tracking and document engagement, making it particularly advantageous for businesses that prioritize email communications. Depending on the specific needs of the sales team, one platform may offer more tailored benefits than the other.
Outreach vs SalesHandy Pricing Comparison
| Pricing Tier | Outreach Pricing (Monthly/Annual) | SalesHandy Pricing (Monthly/Annual) | Main Differences in Offerings | Discounts/Trials |
|---|---|---|---|---|
| Basic/Starter | $100/user/month (Annual: $1,200) | $9/user/month (Annual: $90) | Outreach offers advanced reporting and analytics; SalesHandy focuses on email tracking and templates. | 14-day free trial for SalesHandy; Outreach does not specify free trials. |
| Professional | $200/user/month (Annual: $2,400) | $25/user/month (Annual: $240) | Outreach includes AI-driven insights and team collaboration tools; SalesHandy enhanced with slide tracking and signature features. | Discounts for annual subscriptions (SalesHandy). |
| Enterprise | Custom pricing | $49/user/month (Annual: $490) | Outreach offers extensive integrations and onboarding support; SalesHandy includes additional features for large teams. | Contact sales for custom offers (Outreach); limited-time promotions for SalesHandy. |
| Other Notes | Outreach offers tailored solutions for large organizations, emphasizing sales performance and pipeline management. | SalesHandy is geared more towards small to medium businesses, focused on email productivity enhancements. | – | SalesHandy often runs promotional pricing; Outreach focuses on value per feature. |
This table summarizes the key differences in pricing and offerings between Outreach and SalesHandy, making it easier to compare their pricing tiers.
Support Options Comparison: Outreach vs SalesHandy
| Support Option | Outreach | SalesHandy |
|---|---|---|
| Live Chat | Available for immediate assistance; accessible during business hours. | Not available; users must rely on other support channels. |
| Phone Support | Available for customers; specific hours are indicated for reaching support. | Not available; support is primarily web-based. |
| Documentation | Comprehensive knowledge base with articles and guides tailored for various user needs. | Detailed documentation covering features, troubleshooting, and usage guidelines. |
| Webinars/Tutorials | Offers webinars for user education and product updates; tutorials available on the platform. | Provides tutorials and video content to assist users; engages through educational resources. |
| Community Forums | Community-driven support available for user interaction and knowledge sharing. | No community forums; primarily relies on FAQ and support articles for help. |
| Email Support | Available for detailed inquiries; typically includes response time guidance. | Available; users can submit requests through the support system. |
Overall, Outreach offers a more diverse range of support options, including live chat and phone support, along with community interaction. SalesHandy, while lacking in live and phone support, compensates with strong documentation and tutorial resources.
Unique Features of Outreach Vs SalesHandy
| Feature | Outreach | SalesHandy | Added Value and Decision Factors |
|---|---|---|---|
| Intelligent Insights | Uses machine learning to analyze rep performance and engagement, providing actionable insights. | Lacks advanced machine learning capabilities for analytics. | Outreach’s intelligent insights help in identifying strengths and weaknesses in sales processes, leading to improved targeting and results. This data-driven approach cultivates better sales practices. |
| Seamless Integrations | Offers extensive integrations with popular CRM tools, productivity apps, and communication software. | Basic integrations focused more on email trackers and templates. | The depth of Outreach’s integrations allows for streamlined workflows that reduce friction in using multiple platforms, enhancing productivity and collaboration across sales teams. |
| Multichannel Cadence | Supports a comprehensive multichannel approach (emails, calls, social selling). | Primarily focused on email and document tracking. | Outreach enables sales teams to engage prospects through multiple channels within a cohesive strategy, maximizing reach and adaptation to user preferences, which can significantly improve engagement rates. |
| Customizable Playbooks | Allows users to create tailored sales playbooks that can be easily modified. | Does not offer such high-level customization for playbooks. | The ability to tailor playbooks to specific sales scenarios or target segments empowers teams to navigate varied customer journeys effectively, driving better outcomes. |
| Salesforce Reporting | Offers detailed reporting and analytics on sales communication for Salesforce users. | Limited reporting capabilities, focuses more on tracking emails and document opens. | Outreach’s advanced reporting features provide teams with critical insights into sales activities and performance within Salesforce, enabling data-driven decision-making and strategy adaptations. |
| Coaching Tools | Provides robust coaching and training tools for sales reps, including call recordings and feedback. | Lacks specific coaching tools to enhance sales skills. | The coaching features in Outreach help develop team skills and competencies, contributing to overall team growth and a higher level of sales professionalism. |
| Revenue Intelligence | Integrates revenue-focused analytics that ties activities directly to revenue outcomes. | No emphasis on direct revenue intelligence linking activities to sales results. | This feature gives Outreach an edge by linking sales activities to revenue generation directly, making it crucial for organizations focused on measurable business outcomes. |
Unique features of Outreach and SalesHandy create added value by improving efficiency, enhancing user experience, and driving better sales outcomes. These factors are potential deciding points for organizations aiming for comprehensive sales strategies.
Most frequently asked questions about Outreach vs SalesHandy
What are the primary features of SalesHandy compared to Outreach?
SalesHandy is praised for its user-friendly interface and robust email tracking features, while Outreach is noted for its advanced automation capabilities and multi-channel outreach options. As one user mentioned, ‘SalesHandy provides all the necessary tools for email tracking and templates, but Outreach takes it further with integrations and sequences that automate multiple touchpoints.’
How does the pricing of SalesHandy compare with Outreach?
SalesHandy is often seen as more affordable, especially for small teams. A user remarked, ‘SalesHandy offers great value for startups on a budget, while Outreach can be quite pricey once you add all the features you need.’ Outreach tends to have a higher starting price, reflecting its more extensive feature set.
Which platform offers better customer support?
Users generally find Outreach’s customer support to be more responsive, with one reviewer stating, ‘Outreach has a dedicated support team that is quick to help with any issues.’ In contrast, SalesHandy users have reported slower response times, with some saying, ‘The support is helpful, but they can take longer to reply to queries.’
What do users say about the ease of use of SalesHandy versus Outreach?
SalesHandy is frequently identified as being more intuitive. One user shared, ‘Getting started with SalesHandy was a breeze; I was able to set up my campaigns in no time.’ Outreach, while powerful, has a steeper learning curve, with a reviewer noting, ‘There’s a lot to learn, but once you get the hang of it, the capabilities are impressive.’
How do analytics and reporting features compare between the two?
Outreach is often lauded for its in-depth analytics and reporting, with a user commenting, ‘The reporting features in Outreach provide deep insights that help refine strategies.’ SalesHandy, however, offers basic analytics with some users saying, ‘While it gives a good snapshot of email performance, I wish it had more detailed reports.’
Can both tools integrate with other platforms and CRMs?
Users report that both SalesHandy and Outreach offer integrations, but Outreach has a broader range. ‘Outreach integrates seamlessly with major CRMs and tools we use, whereas SalesHandy has fewer options,’ mentioned a user. SalesHandy does work well with common platforms but may not have specific integrations available.
What do users think about the email deliverability of both platforms?
SalesHandy users often appreciate its high email deliverability rates, with feedback stating, ‘My emails consistently land in the inbox, not spam.’ Outreach users also report good deliverability but emphasize that it requires optimization, with one saying, ‘With the right sequences, Outreach performs well, but it takes more planning.’
Is customization of email templates better in SalesHandy or Outreach?
SalesHandy users enjoy its straightforward email template customization, as one user stated, ‘Creating personalized templates in SalesHandy is quick and easy.’ Outreach provides more advanced customization options but may require more time to set up, with a reviewer commenting, ‘It’s powerful but can be overwhelming if you want to customize every aspect.’
Which platform is better suited for large teams?
Outreach is generally preferred for larger organizations due to its scalability and comprehensive features. One user noted, ‘As our team grew, we found Outreach’s capabilities far exceeded our needs in managing multiple users and tasks.’ In contrast, SalesHandy is often cited as a better fit for smaller teams or freelancers.
What are the overall user satisfaction levels for SalesHandy and Outreach?
Overall, users express a high level of satisfaction with both tools, but for different reasons. SalesHandy users appreciate its simplicity, with one saying, ‘It does what I need without unnecessary complications.’ Outreach users, however, are often enthusiastic about the depth of features available, with a commenter stating, ‘Once you leverage its full potential, Outreach is unbeatable in efficiency.’
